Connection to the room lost.

NicGroover · February 25

Since the last maintenance I have encountered a problem every day during my connection with the error message "Connection to the room lost..." or "Connection to the server lost...". I have to try twice to log in. Previously it didn't do it for me...

ZOS_Suserial · February 25

HI. Here are some help articles that may have info that can resolve your connection issue: https://help.elderscrollsonline.com/#en/answer/52137
https://help.elderscrollsonline.com/#en/search/Connection to the server lost?page=1

If none of them help submit a tech-support ticket for additional help: https://help.elderscrollsonline.com/#en/home/category/8#home-web-assist

NicGroover · February 26

Thank you

This has been happening since the last EU maintenance and never before. And today it's error 303.

It's a pleasure to play

ZOS_Bill · February 27

@NicGroover

Has the troubleshooting posted above helped with these connection errors?

As for Error 303, you can find further information in our FAQ linked below.

Error 303 - PC Error Code - The Elder Scrolls Online

NicGroover · February 28

error 303 x 3 this morning. It becomes painful in the long run.

I have carried out all the recommendations of the technical seerice (ticket) but little change since the day before yesterday

ZOS_Bill · February 28

@NicGroover

What is your current ticket number?

NicGroover · February 29

Once again this morning "Connection timeout with the server..." I followed all the instructions given by the technical service but nothing worked.

Ticket 240226-004609

NicGroover · February 29

An other problem.

I had 25 “Cyrodill Siege Merits” before the start of the event and today I only have 8 earned since the start of the event. The 25 I had have disappeared from my inventory, neither bank nor characters.

Thank you for your help.

Nic

ZOS_Bill · February 29

@NicGroover

Thank you for the ticket number. I've sent you a forum PM with the current ticket status. As for the missing merits, please see our FAQ here regarding missing items.