The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Have recurring ESO+ membership but not getting complementary Crowns
I am a member since 2014 and have had a recurring ESO Plus membership for a long time. I am not receiving the complementary Crowns that come with an ESO Plus membership. I did open a support ticket, but the issue has not been resolved. How can this be resolved so I receive the Crowns?