Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
DXGI Device Removed Error
Since today's maintenance I've experienced several crashes during battles in dungeons and Endless Archive. The error message is DXGI Device Removed, which is a graphics card crash. This crash wasn't happening before today. I've turned down screen particle effects and turned off all add-ons, but the crashes are still happening. The crashes are especially prevalent during the final boss fight of Endless Archive. I was able to run Endless Archive without this issue prior to yesterday's maintenance.
My graphics card is an Acer Bifrost Intel Arc A770 16GB. My drivers are up to date.