[Urgent] Campaign "Scores" and "Leaderboards" are not updating after EU "Icereach" campaign reset

HumbleThaumaturge · August 2023

It has been nearly four hours since the EU "Icereach" campaign reset (4 hours and 2 minutes), yet the following are not yet updating:
- Campaign Scores are not updating (shows 0 second to next update, with Scores for all alliances 0)
- Campaign Leaderboards are not updating (Leaderboards show scores from prior to campgain reset)

In contrast, the North American (NA) server "Icereach" campaign scores and leaderboards ARE updating properly.

HumbleThaumaturge · August 2023

Update [7 hours after campaign reset]:
- It has now been 7 hours since the EU "Icereach" campaign reset. About 1 hour ago, the alliance Scores started to update. However, the alliance Scores did NOT include scores from the start of campaign reset. In other words, Scoring commenced about 6 hours into the campaign, and all the Score points in the first six hours (or so) of the campaign were NOT counted (they were lost).
-- Campaign "Leaderboards" are still not updating. Based on what happened with Scores, I assume that Leaderboard scores will start when the Leaderboards finally start updating. In other words, if Leaderboards started updated right now, the AP from the first 7 hours of the campaign will be lost.

HumbleThaumaturge · August 2023

Last Update:
Leaderboards in the EU "Icereach" campaign are now (finally) updating. As predicted, all AP (Alliance Points) earned up to this point have lost. In other words, the first 7 hours of AP are NOT included in the Leaderboard scores. That's a huge amount of AP for some players. Curses!