Cannot Buy from Guild Traders/Access to Guild Bank AGAIN (4th Time)

Didact805 · April 2023

Guess what? It's happened again, out of nowhere, can't use trading guilds/guild bank, 4th time!, last time 5th of April this month. I logged in and suddenly found that I could not use the guild trader. Earlier was working fine. This occurred without explanation. I don't recall doing anything wrong, I didn't get a warning... I can do everything else i.e. message/whisper/talk in zone etc... again just like last time.

As someone who uses guild traders extensively, this significantly impacts my ability to play this game.

Submitted a NEW ticket: 230426-002384

Really starting to become a joke @ZOS_Kevin @ZOS_Bill

ZOS_Kevin · April 2023

We'll make sure this ticket is in the right place. How many tickets have you placed in for this, just for our understanding?

Didact805 · April 2023

One ticket every time this has happened, the new ticket is specific to this occurance.

Didact805 · April 2023

Really starting to become a joke @ZOS_Kevin @ZOS_Bill - Happened AGAIN, Why does this keep happening? SIXTH time now, and it just got fixed a few days ago.

NEW ticket: 230430-005072

rolandlu7prb18_ESO · May 2023

I got the same issue, this is really annoying

ZOS_Bill · May 2023

@Didact805

After checking ticket 230430-005072, it looks like the restrictions should now be removed.

Didact805 · May 2023

Really starting to become a joke @ZOS_Kevin @ZOS_Bill - Happened AGAIN after latest maintenance, I'm starting to think this is harrassment now? Seventh time now, and it only got fixed <2 weeks ago. I'm anticipating it to be fixed again and borked.

NEW ticket: 230509-002717

ZOS_Bill · May 2023

@Didact805

It looks like support has responded to ticket 230509-002717 and were able to adjust your ESO account.

h9dlb · May 2023

same

ZOS_Bill · May 2023

@h9dlb

Have you opened a ticket with customer support yet?

Didact805 · May 2023

@ZOS_Kevin @ZOS_Bill I have yet again encountered this issue. This will be the eighth ticket I'd have submitted and It's happened again, out of nowhere, can't use trading guilds/guild bank, two days after it was "fixed". I logged in found that I could not use the guild trader. I demand to know why this keeps happening. And why this continues to be an issue for myself? When clearly nothing was done to breach anything.

8th Ticket for the exact same issue: 230513-000547

ZOS_Bill · May 2023

@Didact805

We are sorry this issue continues to re-occur. Support has already made changes to your account in ticket 230513-000541.

Didact805 · May 2023

This will be the ninth ticket I'd have submitted and It's happened again as anticipated out of nowhere, can't use trading guilds/guild bank, great game @ZOS_Kevin @ZOS_Bill

Ticket: 230519-000613

Need a permanent fix to this if you want me to stop pinging mods.

ZOS_Bill · May 2023

@Didact805

The new ticket 230519-000613 was received successfully and in our queue to be looked into shortly.

Didact805 · July 2023

@ZOS_Kevin @ZOS_Bill I have yet again encountered this issue. This will be the ninth ticket I'd have submitted this year for the same reason and and It's happened again, out of nowhere, can't use trading guilds/guild bank when I logged on this morning.

Ticket: 230701-005257

ZOS_Bill · July 2023

@Didact805

After checking ticket 230701-005257 it looks like support has made adjustments to the account.

Didact805 · July 2023

@ZOS_Kevin @ZOS_Bill Yes it was fixed but now the bug has surfaced again.

Ticket Number: 230709-001071

ZOS_Bill · July 2023

@Didact805

This is now being handled under ticket #230709-001070.

rolandlu7prb18_ESO · July 2023

Same here. Request 230715-001326

rolandlu7prb18_ESO · July 2023

No one reply my bug report for 3 days, I just upgraded to Necrom, is this how ZOS handles their customers?

ZOS_Bill · July 2023

@rolandlu7prb18_ESO

We have sent you a forum PM regarding your ticket.

Didact805 · August 2023

@ZOS_Kevin @ZOS_Bill I have encountered this annoying bug again.

ticket # is: 230825-001550

ZOS_Bill · August 2023

@Didact805

Thanks for including your ticket number. Please check your forum inbox for an update.

Kappachi · August 2023

Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?

Didact805 · September 2023

@ZOS_Kevin @ZOS_Bill it happened again unfortunately. # is 230907-007585

Didact805 · September 2023

Kappachi wrote: »

Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?

Nope, no addons

hiyde · September 2023

Didact805 wrote: »

Kappachi wrote: »

Do you have some addon performing bot-like activity on guild traders? If it keeps happening and it's only to you then it may be something on your end. You should try to go lighter with addons maybe and see if the issue still occurs?

Nope, no addons

Do you send mass-mails to your guild(s) with this account?

ZOS_Bill · September 2023

@Didact805

Account changes have been made again ticket# 230907-007578

Didact805 · October 2023

@ZOS_Kevin @ZOS_Bill - again, locked out. Ticket # 231010-001403

ZOS_Bill · October 2023

@Didact805

Please check your forum inbox for an update.

Didact805 · October 2023

@ZOS_Kevin @ZOS_Bill - I am once again locked out after a week? I don't understand why this continues to happen or why this triggers? The last action I did was trading someone in Falkreath for some gear after a dungeon run. Ticket # is 231014-007252

I've yet to actually receive an explanation of why this keeps happening. I run no addons whatsoever...