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Cannot make new character - Keeps Disconnecting from lobby

Stephanie_ABT
Stephanie_ABT
✭✭
Trying to make a new Arcanist Character however in the middle of making a new character it keeps disconnecting with Error 334 lost connection to lobby.

The funny thing here is if I leave it on the lobby on my character select screen, it does not disconnect and I am able to log in and stay in game with one my already created characters without any problems. This disconnecting only happens when trying to make a new character.....

Just for the sake of saying I have tried everything I have followed all the troubleshooting steps to the letter but this issue still persists.

Very frustrating i can log in and enjoy the new expansion on my already established characters but cannot create a character with the new class.

Help please.
Thankyou

PC - Steam version
Realm EU
Delphine Veteran Rank 16 AD Sorcerer.
GM Guild Timeless Circle
Ex PS4 EU Now PC EU
  • Reverb
    Reverb
    ✭✭✭✭✭
    ✭✭✭✭✭
    This has been a problem during character creation for months now. You have to be fast in making your character or it will time out, you get kicked, and have to start over.

    It’s extremely frustrating. I reported it months ago and I can only assume others have as well. It’s clearly not something zeni sees as a problem.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Stephanie_ABT
    Stephanie_ABT
    ✭✭
    Reverb wrote: »
    This has been a problem during character creation for months now. You have to be fast in making your character or it will time out, you get kicked, and have to start over.

    It’s extremely frustrating. I reported it months ago and I can only assume others have as well. It’s clearly not something zeni sees as a problem.

    Thankyou, I thought I was going crazy or something. I havent been away that long but I havent created a character in months now maybe that is why I missed it.

    Crazy how ZOS do not think this is an issue because it is and a big one especially for new players. They need to fix this.

    Delphine Veteran Rank 16 AD Sorcerer.
    GM Guild Timeless Circle
    Ex PS4 EU Now PC EU
  • h8rt3rmin8r
    h8rt3rmin8r
    Soul Shriven
    Reverb wrote: »
    This has been a problem during character creation for months now. You have to be fast in making your character or it will time out, you get kicked, and have to start over.

    It’s extremely frustrating. I reported it months ago and I can only assume others have as well. It’s clearly not something zeni sees as a problem.

    I've had this bug for every single character I've created dating back to 2020. Upon running a quick search back then, I noticed plenty of posts about the bug so I just assumed if it mattered to development then they'd fix it so I just tried my best to quickly make my new toons lol.

    It's just a shame that the core focus of this update is a new class and this bug is still very much existing. To anyone who wants to solve or reproduce this bug ... just make a character and take your time doing so. Fresh install. No addons. Done. Kicked from server. Every time.
  • ZOS_Bill
    ZOS_Bill
    admin
    Are you still getting Error 334?

    If so, we recommend the troubleshooting steps found in the link below.

    ERROR 334 - ERROR CODE - THE ELDER SCROLLS ONLINE
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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