Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Another day where paying customers can't login. Still no response from ZOS.

Phoenixotica
Phoenixotica
✭✭
This has been going on since January. [snip] Support tickets end up with a "we'll let the team know, and maybe they'll get back to you".

[snip]
[edited for bashing]
Edited by ZOS_Bill on 25 May 2023 17:52
  • krashd
    krashd
    ✭✭
    EU server? I know lots of SE Asians and Australians who play on the EU server.
  • Phoenixotica
    Phoenixotica
    ✭✭
    krashd wrote: »
    EU server? I know lots of SE Asians and Australians who play on the EU server.

    Sadly, that's also stuck in a loop of "unauthorized computer". Get code, put in code, told I recently failed the code attempt and wait another 24 hours.

    Plus, all my characters are leveled up on NA, guild mates are on NA, and all the crowns items I've bought are on there. It'd be starting with nothing when there's no reason I should have to.
  • TheForFeeF
    TheForFeeF
    ✭✭✭
    Are you copying in the code or typing it? I've had issues with the code where if I was copying it, it wouldn't recognise it.
  • Phoenixotica
    Phoenixotica
    ✭✭
    TheForFeeF wrote: »
    Are you copying in the code or typing it? I've had issues with the code where if I was copying it, it wouldn't recognise it.

    Typing it out, matching case even. Their system of security looks good on paper, but doesn't work in practice.
  • ZOS_Bill
    ZOS_Bill
    admin
    If you are still in need of assistance, please go ahead and provide your recent ticket number.
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