Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Why is my account suspended?

hectorbeltran094pub19_ESO
I am a retuning player who has been inactive for quite some time and am interested in returning. After going through the process of recovering my userID and resetting my password I tried logging in to discover my account is now suspended. My account purchased the imperial edition at launch and I would be very grateful to have access back to my account. My ticket number is: 230521-004522
Edited by ZOS_Bill on 23 May 2023 17:21
This discussion has been closed.