Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Been waiting 15 min for access code so I can login.
RealRobD
✭✭✭
Yes I check the spam folder.
Any other ZOS email I get immediately.
Can you guys get with the times and add more 2FA methods, because this is [snip]
[edited for profanity bypass]
Edited by ZOS_Icy on 9 April 2023 17:16 Any other ZOS email I get immediately.
Can you guys get with the times and add more 2FA methods, because this is [snip]
[edited for profanity bypass]
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ZOS_Billadmin@RealRobD
Please see our FAQ below for further help.
What do I do if I'm not getting the Access Code emails?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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deyjasagus✭✭✭Yes I check the spam folder.
Any other ZOS email I get immediately.
Can you guys get with the times and add more 2FA methods, because this is [snip]
[edited for profanity bypass]
I know this sounds odd but have you confirmed that the username and password you are using is typed in correctly? I've noticed that if I misspell my username the "access code being sent" message will pop up or if I'm not paying attention to how I enter my password the same thing occurs. In fact you can input an absolute gibberish username and password into those spaces and you will receive the same message.
Another thing you can do is log into the ESO website directly and see if it is accepting that login attempt. If that login fails it seems to send out a code email much quicker but at least you can narrow down what may be causing the problem.
Just my two cents. Good luck.1 -
@RealRobD
Please see our FAQ below for further help.
What do I do if I'm not getting the Access Code emails?
I am having the same issue, I have an open support ticket at the moment
Help please, I am not been sent the access code to log in to the game servers...BUT I am being sent the access codes to login to my account via the website, therefore my email address appears to be working fine based on the two situations.
I have followed the online EOS FAQ, I have changed the email address, activated it, all works fine on the website.
Go to the game, use my login details as shown on my website account, it accepts my details and password, but the servers never email me my access code.
Spam folders have all been checked.
EOS FAQ has already been followed
Please help
My support ticket number is 230413-0011540 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0