Problem with ESO plus

Qorlas · February 2023

I just submitted a ticket but I am writing here because I do not know how to proceed.
I paid ESO -plus with a year payment in the last years and i paid it from the website.

Last time I had trouble paying eso-plus from the ESO website, so paid it through Steam with my linked account. I paid it on Steam on 13 November for 1 year 124.99 !!!!

Today I logged in to ESO on the windows version but ESO plus was disabled!!!! Entering my acoount on my website it says that my ESo -plus is at 0 days!!!!!

Logging on Steam it says I have ESO-plus enabled... what happened???

This is giving a hard shot on my motivation to continue here (9 years playing ESO and running)

ZOS_Bill · February 2023

@Qorlas

What is your current ticket number?

Qorlas · March 2023

230221-003557

In any case I solved it by removing the original version from my pc and by installing the Steam version of the game.

ZOS_Bill · March 2023

Thank you for the update and letting us know reinstalling has gotten ESO Plus to show up. With this issue resolved, we are going to close this discussion.