Hello all! Hoping some kind souls can help me with this, as it’s starting to affect my gameplay (and lack of even wanting to go back and recoup the data when it occurs so I don’t even want to play the game at all when this randomly happens). I’ve been playing since September (with maybe 7 addons) and have well over 1,000 hours logged in (90 these last 2 weeks lol) but can’t for the life of me figure out this bug / behavior so ANY help or guidance is BEYOND appreciated! I’m at a total loss and ESO Customer Service won’t even touch it because it deals with Addons (but I wonder if it’s a server / game issue)
It’s now happening often, but when I log in randomly (as in- no change to addons, no updating to addons, no opening of Minion (removed it in the past as I thought THAT was the culprit- it wasn’t), no changes to my PC, Windows 11 is *not and has never used OneDrive, nor to Steam, no username changes (I do have a dash in my name, but that has never seemed to change / be the cause of this issue), ESO doesn’t seem to be switching to using that hidden ProgramData ESO folder) absolute randomly, I start the game (PC/Steam/NA) to see all of my addons have been reset to default as if I just installed them all for the 1st time- my mini map is back to wonky default position and size and shape, my beam me up addon gives me a welcome message, etc- every single one is wiped clean of settings. The WORST is this ALSO erases ALL of my sacred Master Merchant and LibHistoir data that I meticulously collect and save- all wiped clean, showing 0 days (which, let’s be real lol, trade guilds are VITAL to make gold in the game and MM and similar addons they won’t touch, all help tremendously with this).
So, this little thing is actually becoming a BIG thing for me. This happened 2/8 at night. Spent 2 days trying to figure it out, doing 10 day scans for all my guilds, backing up my saved variables and addons and settings to a desktop backup folder. Then, this happened all over again last night after being away from the game for 3 days and I don’t event want to start this process again.
Is this happening to anyone else? Do we know why or how I can prevent it? Thank you for reading my rambling and any insight you can give! It’s truly appreciated and I absolutely love this game but feeling defeated.