Hello I face similar issue. I get the Bethesda logo and ZOS logo and then it's black screen. I had done the following and nothing works:
- uninstall all addons from PTS
- Reinstall PTS
- repair PTS
- update graphic driver
- erase UserSettings and ShaderCache.Cooked --> I notice relaunching PTS does not regenerate User Settings file (but generate ShaderCache file
- copy UserSettings file from live server
- Copy usersettings + ShaderCache.Cooked file from live server
Nothing had work. I had submitted a ticket yesterday evening after tinkering for a week. I doubt ZoS will reply before next week at the earliest.
If any of you had similar issue and had managed to troubleshoot it please share your solution as I would love to go to PTS this week end.
@Cerulione - PC/EU - housing enthusiast, forever magden Open House List:
Bouldertree Refuge: Bag End, a hobbit's hole Seaveil Spire: Summer Seahouse Amaya Lake Lodge: Diagon Alley Pantherfang Chapel: Studio Ghibli's Spirited Away Autumn's Gate: Autumnal Mountain Lodge