Official Discussion Thread, "Get Special In-Game Collectibles With Prime Gaming"

ZOS_Kevin · January 2023

This is the official discussion thread for, "Get Special In-Game Collectibles With Prime Gaming"

"Get your hands on the Dragon Slayer Bundle #1 by linking your ESO and Amazon accounts!"

acastanza_ESO · January 2023

Global Reveal event with a theme we're actually getting hyped for
Dragon Rheum collecting I mean, Elsweyr event, for some fun group dragon slaying
A free armor set (and markings) that actually looks pretty cool!

NGL, pretty good week ahead!

ghost_bg_ESO · January 2023

nice, i was missing that dragon tatoo to make my currently main on xbox same as one of my pc toons

Edit: it was for xbox announcement
hmmm Bundle #1

Pixiepumpkin · January 2023

I have the tattoos (I think I got them before some time back)

but the armor is not in my collections.

EDIT: Solved. I have the armor now.

I had to relink to Amazon. Apparently it unlinks when you change your Amazon Prime password.

DeathStalker · January 2023

I have had a weird bug since claiming this. When I was on Prime gaming I wanted to double-check I had everything linked correctly. So I clicked the link accounts button instead of the claim button. My accounts were already linked as I thought, but strangely when I went back to hit the claim button it showed I had already claimed it. I logged into the game and it was there in the game with no problem. Now, every time I go to the ESO website and click on ACCOUNT it takes me to the account linking page instead of the account Summary page. If I click the link for the account summary it reloads the account linking page. The only way to see my account details ( days of sub left for an example ) is to sign out and sign back in and sometimes I have to do that 2 or 3 times. I've tried clearing my browser cache and history but the problem persists.

Red_Feather · January 2023

I have the same problem as DeathStalker.

TheDarkRuler · January 2023

It is a really poor choice to give away stuff for free that was already in the game and that others - such as me - paid crowns for. At least make a unique variation for prime giveaway like this. Or will i get my crowns back once i obtain the package? @ZOS_Kevin ?

Goodrods · January 2023

TheDarkRuler wrote: »

It is a really poor choice to give away stuff for free that was already in the game and that others - such as me - paid crowns for. At least make a unique variation for prime giveaway like this. Or will i get my crowns back once i obtain the package? @ZOS_Kevin ?

I already redeemed package and it was basically a "wasted code". No refunds of crowns, to directly address your question with fact. Would have been nice, or even let us gift the code to someone (sorry wife).

ArchangelIsraphel · January 2023

Thank you! I've always wanted this set, I appreciate getting to pick it up through a promo.

Aisaatana · January 2023

Aah, so this is actually an outfit style? Thought it was a costume....

StormBlade512 · January 2023

DeathStalker wrote: »

I have had a weird bug since claiming this. When I was on Prime gaming I wanted to double-check I had everything linked correctly. So I clicked the link accounts button instead of the claim button. My accounts were already linked as I thought, but strangely when I went back to hit the claim button it showed I had already claimed it. I logged into the game and it was there in the game with no problem. Now, every time I go to the ESO website and click on ACCOUNT it takes me to the account linking page instead of the account details page. If I click the link for account details it reloads the account linking page. The only way to see my account details ( days of sub left for an example ) is to sign out and sign back in and sometimes I have to do that 2 or 3 times. I've tried clearing my browser cache and history but the problem persists.

Went to link my twitch account and this happened to me as well, I could access all the other account pages but clicking account summary just takes me to the linked accounts page

Destai · January 2023

@ZOS_GinaBruno @zos_kevin
My PSN account is linked to my Twitch account and I'm not seeing it. I did get a confirmation email saying it's been applied to my account, which I'm assuming is my PC account. I do not see it on my PSN account, which is my main ZOS account. Is PlayStation not receiving any of these promotions?

ZOS_Kevin · January 2023

@Destai As long as your accounts are properly linked, it should show up on your PlayStation account. If you are still not seeing the items on your PS account, please submit a ticket and explain the situation. Customer Service should be able to assist.

fizl101 · January 2023

Destai wrote: »

@ZOS_GinaBruno @zos_kevin
My PSN account is linked to my Twitch account and I'm not seeing it. I did get a confirmation email saying it's been applied to my account, which I'm assuming is my PC account. I do not see it on my PSN account, which is my main ZOS account. Is PlayStation not receiving any of these promotions?

It does, double check which account is linked to prime to make sure it is your playstation account not your pc account. When I linked them it defaulted to my pc account so I had to change it to my psn account

SilverBride · January 2023

I was going to link my Prime account until I saw that it included a free Twitch account. Do we have to make a Twitch account to link them?

ZOS_Kevin · January 2023

@SilverBride As long as you have your Amazon Prime account connected, you should be fine since prime gaming is through Amazon and not specifically tied to Twitch.

SilverBride · January 2023

Thank you!

Alpharos7 · January 2023

I am trying to link my accounts but keep getting an error screen when trying to access my account on the Elder Scrolls Online website?

Destai · January 2023

ZOS_Kevin wrote: »

@Destai As long as your accounts are properly linked, it should show up on your PlayStation account. If you are still not seeing the items on your PS account, please submit a ticket and explain the situation. Customer Service should be able to assist.

Thanks, I'll log in and check again.

DeathStalker · January 2023

ZOS_Kevin wrote: »

@SilverBride As long as you have your Amazon Prime account connected, you should be fine since prime gaming is through Amazon and not specifically tied to Twitch.

I don't suppose you could look into my problem in my post above. I've posted about it here and in the bug forum but have not gotten a response or comment from a dev and the problem persists.

Threemoons · January 2023

Dragon Slayer stuff not showing; yes, I am linked properly. Help? EDIT Oh, I see, you just gave away stuff that people already paid for in the past. Meh.

belial5221_ESO · January 2023

I got every piece except the Ancient Dragon Hunter Jack.I even relogged,and searched each word,and nothing there.Wonder if others having same issue.

Destai · January 2023

ZOS_Kevin wrote: »

@Destai As long as your accounts are properly linked, it should show up on your PlayStation account. If you are still not seeing the items on your PS account, please submit a ticket and explain the situation. Customer Service should be able to assist.

@ZOS_Kevin Submitting a case, will keep you posted if I run into any issues.

ZOS_Kevin · January 2023

@Destai Thanks for the heads up. If you have the ticket number, I can follow up in a few days incase you don't hear back. We should give Customer Service some time to get to the ticket first.

DeathStalker · February 2023

DeathStalker wrote: »

I have had a weird bug since claiming this. When I was on Prime gaming I wanted to double-check I had everything linked correctly. So I clicked the link accounts button instead of the claim button. My accounts were already linked as I thought, but strangely when I went back to hit the claim button it showed I had already claimed it. I logged into the game and it was there in the game with no problem. Now, every time I go to the ESO website and click on ACCOUNT it takes me to the account linking page instead of the account Summary page. If I click the link for the account summary it reloads the account linking page. The only way to see my account details ( days of sub left for an example ) is to sign out and sign back in and sometimes I have to do that 2 or 3 times. I've tried clearing my browser cache and history but the problem persists.

@ZOS_GinaBruno I don't suppose you could look into my problem. I'm still having it.