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Input Delay & Taking forever to get to login screen?

PeopleKind
PeopleKind
Soul Shriven
At the moment, it seems like it's a 20/80 chance of the game working. 20% success, 80% fail. Sometimes I can log in, but when I can log in, there's a consistent 15-30 second input delay before the game registers anything happening. Other times, its saying that I cant connect to the game server. I've reinstalled, factory reset, reset my IP, flushed my DNS & all the other recommended steps. But nothing seems to work. There is 100% no way it's an issue on my end, I've done the Traceroute & Pingplotter things, each one says it's an issue with the ESO servers. Is this going to be fixed? Because the game is essentially unplayable right now due to this issue. This issue only started happening after the new update.
  • ZOS_Bill
    ZOS_Bill
    admin
    @PeopleKind

    Thank you for the rundown of troubleshooting you've tried.

    What is the exact error when you are unable to login?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • PeopleKind
    PeopleKind
    Soul Shriven
    ZOS_Bill wrote: »
    @PeopleKind

    Thank you for the rundown of troubleshooting you've tried.

    What is the exact error when you are unable to login?

    Sometimes I get error 200, other times it just says "Cant connect to server" a few times then lets me in. But even when it does let me in, the ping skyrockets from 100-999+ & just boots me to character select randomly. Its infuriating & extremely demotivating. I pay a monthly subscription for this game & so far I've already lost out on nearly 2 weeks of it due to all of these bugs. The game is utterly unplayable. I have zero issues on the EU server, only the NA server.

    My support ticket is going nowhere as well.
    Edited by PeopleKind on 13 November 2022 17:03
  • ZOS_Bill
    ZOS_Bill
    admin
    @PeopleKind

    What is your current ticket number?

    We can check on the current status.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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