Game Crashing before Login Screen

Pashen · November 2022

PC NA
The game Crashes before it gets to the login screen. I have done all the suggested fixes that I have read up on on the forums—antivirus exceptions, Drivers, VIsual app repairs, and installs. Removed all addons.
At this rate will not collect the daily at all for weeks..through no fault of my own. And hopefully, I won't get kicked from my trader guild for the inactivity...

ZOS_Bill · November 2022

@Pashen

We are aware of various crash issues after Update 36. Linked below you can find the most recent updates and troubleshooting you can try.

Current PC Game Crashes w/ Update 36

Pashen · November 2022

Yes, thats where I want to apply suggested fixes..and nothing worked. Really is upsetting as I have been playing since beta with no such issues before and everything including all the add-ons I had worked fine before this patch for the DLC. Think I am of

[NEW] Crash to desktop before loading into the game
We're investigating an issue where you crash to the desktop before loading into the game, with no error messages or crash reporters. We anticipate this being fixed in the incremental patch scheduled for November 14.

This category , November 14th seems a very long ways away...:(

L33T_BEANS · November 2022

Is there a way to turn off /encounterlog through editing game files? I turned it on --> crashed to desktop --> now I can't log into the game on my desktop computer.

I can log in with my laptop though which makes me wonder if there is some client setting file that has a different config than my laptop's config file.

ZOS_Bill · November 2022

If the crash troubleshooting in the post above has not helped, please go ahead and contact customer support.