The Elder Scrolls Online

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ESO+ Spontaneously Ended Prematurely

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nightstrike
nightstrike
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I have two months left on my ESO+ subscription, but I logged in today to see it suddenly ended with no explanation. When I logged in to my eso.com account, there was a strange banner at the top that said "Welcome! Before we can continue, please select your subscription plan. It is required in order to play." "Subscription plan" is a link to https://account.elderscrollsonline.com/account/billing/change-subscription. I submitted a ticket, but you know how well that goes....

I hope that making subscriptions a requirement is not intentional. I am guessing that that is an old error message holdover from when subscriptions WERE required, and somehow my account got into a weird state.
Edited by nightstrike on 5 November 2022 15:46
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  • Amottica
    Amottica
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    There is some very important information missing.

    The server and platform are important. Also, note the ticket number so Zenimax people here can look into it.

    If it is Stadia there have been two threads on that subject. @ZOS_Bill replied to those two threads.

    Good luck.
  • nightstrike
    nightstrike
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    and just as spontaneously, several days later, it came back.......
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