The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
"Waiting on Agent" Submitted SEP 2nd, today is Sep 5th
# 220902-004381
Hey, it shouldn't take so long right?
I checked over and over again, come on, do something plz
Edited by ZOS_Bill on 6 September 2022 14:27 Hey, it shouldn't take so long right?
I checked over and over again, come on, do something plz
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Reverb✭✭✭✭✭
✭✭✭✭✭September 2 was a Friday. Depending on what time your ticket was put into the queue, it’s very likely that nobody saw it before the end of the work day. Then it was a weekend, and today is a US federal holiday.
Zeni has on call support staff on weekends and holidays for emergencies (server outages and the like), not to work routine issues or requests. It hasn’t even been one full business day since the 2nd, you’ll need to be patient.Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche0 -
September 2 was a Friday. Depending on what time your ticket was put into the queue, it’s very likely that nobody saw it before the end of the work day. Then it was a weekend, and today is a US federal holiday.
Zeni has on call support staff on weekends and holidays for emergencies (server outages and the like), not to work routine issues or requests. It hasn’t even been one full business day since the 2nd, you’ll need to be patient.
What the hell is a capitalist job that doesn't work on weekends? every weekends?
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ZOS_BilladminAs this is a duplicate thread, we have decided to close the discussion. You can find the original thread here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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