My daughter has got her character stuck in a known Reaper's March bug that seemingly has not been fixed in about a year.

See this thread...

https://forums.elderscrollsonline.com/en/discussion/583116/ps5-na-character-stuck-in-reaper-s-march

Also... not sure why that thread was closed by you @ZOS_Bill because it was NOT 2 years old - in fact it his it's 1 year anniversary today (unless I've been in a year long coma and we are now in 2023.... lol). Either way - the bug is still clearly NOT fixed. She has submitted a ticket (see below ticket number)...

Ticket number: # 220816-004833

Please make sure you don't make the same mistake and move the wrong character like you did that other person.

As I didn't see what she was doing at the time, I'm not sure where in Reaper's March she was - but would appreciate this being dealt with asap as she only has a few vacation days left of summer holidays.