Bad URL for ZOS ?

barney2525 · July 2022

So, I pull up the login, click Account... or Store.... and this is what I get.

On a White background : "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 6675718172736379052

[Go Back]"

Where does one find info on this type of issue and how long it may be in fixing.... since I bought credits while in game.... ended up with this same screen ... and I have all the documentation saying they were purchased... but no credits in game.

So it looks like there is an issue delivering the money to the URL.

Tornaad · July 2022

barney2525 wrote: »

So, I pull up the login, click Account... or Store.... and this is what I get.

On a White background : "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 6675718172736379052

[Go Back]"

Where does one find info on this type of issue and how long it may be in fixing.... since I bought credits while in game.... ended up with this same screen ... and I have all the documentation saying they were purchased... but no credits in game.

So it looks like there is an issue delivering the money to the URL.

It loads just fine for me. I would try clearing your cache and then trying again.

barney2525 · July 2022

cleared cache, shut down and restarted

Logged in as admin

same issue

sent ticket

ZOS_Bill · August 2022

@barney2525

Were you able to resolve your issue with accessing the account website?

barney2525 · August 2022

Not with ticket. After the next maintenance it worked again.

ZOS_Bill · August 2022

Thanks for the update that you can now access the website. With the issue now resolved we are closing the thread from further comments.