The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Cannot get Blackrock starter quest
I've just purchased the High Isle Upgrade which is supposed to include Blackrock. However, I cannot activate the prolog quest either in game or from the Crown Store - the thing is greyed out and Blackrock itself wants 3500 crown to activate.
A can port to Blackwood via wayshrine.
Bit confused. I tried sticking the order number in the redeem code dialog but it says invalid.
Any suggestions? Should I raise a ticket or do I actually have to pay the crowns to activate Blackrock?
Edited by ZOS_Bill on 2 August 2022 14:20