Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/683901

Can't login after resetting my password

Tase
Tase
✭✭
I haven't played in years and didn't have my old password
I went through the reset password process successfully
But when I attempted to login, it told me the user id or password was wrong
I repeated the reset password process 3 times, still unable to login with none of the 3 passwords

I submitted a support ticket but didn't get any resolution, 220714-000156
Edited by ZOS_Bill on 19 July 2022 13:24
  • Tase
    Tase
    ✭✭
    Never mind, I was trying to login using my e-mail instead of my user id
  • ZOS_Bill
    ZOS_Bill
    admin
    We appreciate the update regarding your login issue. As the OP is now able to login successfully, we will go ahead and close this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.