Game keeps freezing when trying to enter a house

SilverBride · March 2022

It just started doing it but has done it with 3 different houses now and I can't enter them. It just freezes until I force close the game then when I try to log that character in it takes a few tries. This is on PC NA.

Jaimeh · March 2022

I was just commenting on this on another thread but I've seen this happening too: there was a long loading screen when porting and the game crashed and booted me to the log-in screen. It happened 2-3 times when I tried porting to different houses (PC/NA too).

Rataroto · March 2022

Yes, can confirm this is an issue.

SilverBride · March 2022

The game doesn't crash for me, just freezes. I have to manually shut it down and try again, and it takes a few tries before I get back in game. I guess my character will log out in town tonight instead of her house.

SilverBride · March 2022

@ZOS_Kevin @ZOS_GinaBruno

Can someone please look into this?

I was able to take a wayshrine ok but still can't enter any of my houses. I am also freezing up if I try to log on a character who is already inside a house.

ZOS_Bill · March 2022

@SilverBride

Our help article below has troubleshooting to assist with ESO freezing which may help with this situation.

What do I do if ESO is crashing with the error "ESO has stopped working"?

SilverBride · March 2022

Thank you for the response. I was able to enter my houses ok so far today.

ZOS_Bill · March 2022

Great!

We are happy to hear back that the freezing has stopped today. For this reason we've decided to close the thread. If the issue reoccurs you can start a new thread in the PC Support forum.