Major Technical Issue (For several months)

AzurasCry · September 2021

Hi folks,
I’ve this screen shuttering issue that also gives me input issues, button inputs do not function. I’ve had this problem for more than the last 3 updates. Also it’s occurs when I cast an ability but especially so when I swap bars which makes the game impossible to play or near impossible to play.
Can someone help me fix this problem immediate? I had this problem for almost a year every time I get on the game and it only gets worse the longer I play.
I’m on the PS4 pro.
Thank you.

https://youtu.be/90FHjTFEasQ

AzurasCry · September 2021

Here is another footage

https://youtu.be/XyrMJMlmQwE

kalimar44 · September 2021

I'm on a pro, and I'm having the same problem.

AzurasCry · September 2021

At first I thought my PS4 might be dying but all my other games run fine. I just can’t play ESO. I have tried reinstalling the game and the freezes and input delays or not registering still happens.

ZOS_Bill · September 2021

@AzurasCry

If you've not done so, we recommend submitting a support ticket for this issue so it can be looked into.

AzurasCry · September 2021

@ZOS_BillE I have sent a ticket. I ran into another problem. Now my screen turned blue like the camera is in the skybox. I might have saved the footage. This is a new issue I ran into. I never had this issue before the Waking Flames update. I’ll see if I can upload a footage. I hope these reports will help improve the game. Thank you for noticing the post.

JonMichael · September 2021

I’ve been having almost the same issue for the past week or so. I notice it a lot when I ride up on a Harrowstorm. I am not lagging as the animations of other players, mobs and the storm itself do not studder. For the first 30 seconds I cannot cast any abilities… toon animations are started and cancelled. Then all of a sudden I am low on stamina and magicka and I can cast. Will try to post a vid to explain better.

ZOS_Bill · September 2021

@AzurasCry

You are welcome to post your ticket number if you need to check the status of the ticket you've submitted.

AzurasCry · October 2021

@ZOS_BillE
My apologies that it took so long to find the video. I had stuff to do in real life. But here is the video and a picture.

Unknown Visual Bug that turns the Screen all palish blue. I first encountered it when the Waking Flames DLC launched.

https://youtu.be/FEfJDUK8Z6Y

Here is the ticket number.
Question Reference # 211016-006567

ZOS_Bill · October 2021

@AzurasCry

Please check your forum PM's as we've sent you an update on ticket 211016-006567.

Phil1001-Up · January 2022

I also experience the temporary game freeze issue using the PS4 client on PS5. I've not noticed what will consistently cause the issue unfortunately.

I was playing until around Feb 2021 and didn't have the issue (again PS4 client on PS5), and since returning to the game in December 2021 I then noticed the stutter/freeze. So something introduced during the 2021 updates?

Do I need to submit a ticket or has there been anything conclusive in existing ticket 211016-006567?

ZOS_Bill · February 2022

@Phil1001-Up

We recommend submitting your own ticket to customer support so they can assist with troubleshooting.