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• PC/Mac: NA and EU megaservers for patch maintenance – October 27, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• Xbox: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
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Crowns not showing up but yet money is taken out of bank account
kursha
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If anyone buys crowns right now be aware, I bought and have not received them, first time ever and have the email and shows on account web site I bought them along with them taking the money out of my account at my bank...8/28/21 i bought with no problem ... 9/1/21 they did mait on crown store.... 9/5/21 I tried to buy and not received yet.
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ZOS_Chiroptera✭✭✭Greetings @kursha,
Different types of payment may take longer than others. If you have not received your Crowns within 72-hours after you purchased them, please submit a ticket at help.elderscrollsonline.com.The Elder Scrolls Online - ZeniMax Online Studios
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kursha✭✭This is the first time this has happened, I have spent 1000's of usd on crowns, look up my account and see, this has never happened before and you need to look into it please, I do understand the canned response from you as at one time I was a GM of a game myself. There is a problem that needs to be addressed asap please and thank you.0
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zanosuz✭✭Same problem. Bought crowns on Friday 9/3 and still haven’t received them. Hope I don’t miss out on the music box that goes away in a couple days.0 -
kursha✭✭As I logged in today at 4:03 pm cst I finally see my crowns in-game. Two days later, I assume this is a banking problem on ZOS end only but all is well.
Thank You,
Kursha0