Crashing since Waking Flame update (PC)

Arbiter7070 · August 2021

Ever since the update I’ve been having consistent crashes. They appear to just happen randomly. Sometimes in towns, dungeons and in Cyrodiil. I get no option to submit an error report. The application just closes straight to the desktop. Has anyone else been experiencing these issues since the update? Prior to the update I had no issues.

phairdon · August 2021

One crash yesterday. The report feature worked for me.

MrZeDark · August 2021

Have also experienced this multiple times, while in trial.

patockin · August 2021

same here, random crashes, once crashed when I was AFK. Even crashed with all addons off.

SidraWillowsky · August 2021

Same... just absolutely nonstop. It's happened while I was doing a survey, while I was excavating antiquities, during boss fights, and if I sit still for too long, it seems. Have never had this issue prior to Monday.

khyrkat · August 2021

Can't play for more than 10 minutes before it logs me out.

Cirantille · August 2021

4 so far
All happened in Greenshade o.O

ZOS_Bill · August 2021

For those running into consistent crashing since the update, please try the troubleshooting linked below.

What do I do if ESO is crashing with the error "ESO has stopped working"?

davapoole · August 2021

i was getting every10-15 mins in wrothgar after event started today. yesterday i was timing it and was almost like clockwork 45-55 mins and i would crash straight to desktop it just instant vanished the game and no stutter stop or glitch just instantaniously on desktop. but today in wrothgar was 10 mins at max 15 mins

davapoole · August 2021

i found its got better if i lowered the view distance but you should not have to after it crashing every 10 mins i had two crashes when i turned view distance down to quitelow but is annoying seeing things not apear till close but seems to stopped crashing. since that i had 2 all day

deahamlet · August 2021

Want to add my experience to this thread too. Zero crashing before this update, ever. Crashed with multithread off a couple of times, had people in dungeons crash as well. I put multithread on, I couldn't complete a dungeon without crashing at least once. I turned it off again, I still crash at least 1-2 times per game night.
The crashes for me have been entirely during fights with lots of effects (lightning staff user, you can imagine). The people in my dungeons also seemed to crash during fights. I might try the suggestion someone else had of running game in fullscreen instead of windowed fullscreen. I hate running like that, but for science I shall attempt.

whyterose · August 2021

ZOS_BillE wrote: »

For those running into consistent crashing since the update, please try the troubleshooting linked below.

What do I do if ESO is crashing with the error "ESO has stopped working"?

I experience crashes after the Waking Flame DLC as well, at least 3-4 times per day with no error message! My crashes leave no error message, the crashes are directly to desktop without warning. I have tried several things mentioned in the thread and am still experiencing crashing issues.

ZOS_Bill · August 2021

As an update posted here, we are currently investigating crashing issues related to multithreaded rendering.

OccamsRazor · September 2021

Same here, sometimes it crashes 2-3 times per hour for hours, sometimes it may only crash once every couple of hours.

I had no issues before the update. I tried disabling all addons and resetting all game settings to default with no success.

I have to point out that I play from 2 different PCs and in both of them ESO behaves the same.

Usually the crashes occur when there are lots of things going on on the screen (eg. boss fights) but sometimes it happens when I'm in town chatting.

I am a return player from long ago, I just bought Blackwood and 1 month ESO+ and feel quite disappointed (thankfully I didn't pay for the 6/12 month plan, if this keeps going on I see no reason to keep bothering with this game).

ZOS_Bill · September 2021

@OccamsRazor

Have you started a ticket regarding these crashes in ESO?

If so, you can post your ticket number here.