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Dismounting causes framerate loss

Red_Feather
Red_Feather
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Even if I just stand still and mount and unmount my framerate drops up to half. If I move the camera back and forth while dismounting it really becomes obvious that something weird is happening!
Edited by ZOS_Bill on 24 August 2021 23:09
  • ZOS_Bill
    ZOS_Bill
    admin
    The troubleshooting in the link below may help with the framerate loss when dismounting.

    What do I do if ESO is having performance issues on PC?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Red_Feather
    Red_Feather
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    UPDATE:
    1. FPS loss happens during the animation of dismounting. If I use a skill to leave the mount, and skip the animation, there is no fps loss at all. If another player dismounts in front of me there is no FPS loss.
    2. FPS loss is greatly reduced if done in the middle of nowhere with no NPCs or players around.
    3. I have a newer gpu and the latest drivers. I've even cleared out all of eso live folder to download fresh ini files.
    4. All addons cleared and uninstalled. It didn't affect the fps loss during dismount animation.
    5. It doesn't matter if I had riding skill or major gallop passive. I tested on a brand new character.
    6. Race/gender does not influence it. I tested on many characters.
    7. According to google results this anomaly may have started with Elsweyr's release.
    8. Not everyone gets it. I can't figure out why. One guildmate gets it, while another does not. Searching google showed that others get it too.
    Edited by Red_Feather on 25 August 2021 15:27
  • ZOS_Bill
    ZOS_Bill
    admin
    @Red_Feather

    Thank you for listing everything you've tried so far. Since you're still having framerate issues, please go ahead and open a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Red_Feather
    Red_Feather
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    Thank you, I submitted a bug ticket and tried to share as much as I could. I guess that is all that can be done.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Red_Feather

    Do you have your support ticket number?

    We can use the number to check the current status and ensure your ticket is in the right place.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Red_Feather
    Red_Feather
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    ZOS_BillE wrote: »
    @Red_Feather

    Do you have your support ticket number?

    We can use the number to check the current status and ensure your ticket is in the right place.

    Oh is it this number. Question Reference # 210825-006774
    My email has that number in it, but I cannot see another. I hope that is it.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Red_Feather

    Thank you for the ticket number. We've sent you a forum PM regarding the current ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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