Game barely playable after last maintenance - huge ping spikes and constant disconnects

RevJJ · August 2021

Has anyone else been experiencing this? Our group had to abandon a trial because multiple people kept disconnecting or kept having 999+ ping. It’s been happening constantly since yesterday’s maintenance. Did someone forget to feed the hamsters?

zelaminator · August 2021

Only when I run solo on Arx, for some reason

ZOS_Bill · August 2021

@RevJJ

The troubleshooting in our help article linked below can help improve latency and disconnections while playing ESO.

Connection Troubleshooting - Technical Support - The Elder Scrolls Online

RevJJ · August 2021

ZOS_BillE wrote: »

@RevJJ

The troubleshooting in our help article linked below can help improve latency and disconnections while playing ESO.

Connection Troubleshooting - Technical Support - The Elder Scrolls Online

Thanks, but since this only popped up after the last maintenance AND I was by far not the only one experiencing it I doubt troubleshooting possible connection issues on my side will help resolve this.

lohworm · August 2021

I do have that too...
Using Pingplotter, I can tell where is the problem :

this machine on the route between me and the server
217.5.118.90
is causing latency spike

jekyto · August 2021

Im experiencing same problems, i updated drivers, repaired the game, disabled all addons and still all the same, huge lag spikes, game freezing, ping 999+, random kicks of the server for spam after being stuck in a campfire lol? Your game is just geting worse and worse @ZOS_BillE , and the only thing all your staff do is repeating a troubleshoot that does nothing. Theres nothing that can payoff such kind of performance. Im done supporting this ignorance

ZOS_Bill · August 2021

@jekyto

Have you already started a support ticket for further assistance?

If you have done so, you're welcome to post the ticket number here as we can check up on the current status if needed.