Spontaneous logging out of computer user in macOS Catalina

thedavidventer · June 2020

@BlueRaven I have everything turned 'ON' on high and max sliders except for Maximum Particle Systems (I have that at 768) and Particle Suppression Distance (I have that at 35). Turning those down is what fixed the occasional stuttering/feezing for me. As for the logout and crash issue; Have not experienced that at all, anywhere, since the update.

BlueRaven · June 2020

@thedavidventer I will adopt your settings later today when I get on! I will report any issues.

Thanks!

thedavidventer · June 2020

@BlueRaven Oh, another thing. I just checked my settings again. I do have one thing turned 'OFF'; "Show Additional Ally Effects" is disabled because enabling that also causes some stuttering/freezing in group content.

BlueRaven · June 2020

@thedavidventer I think I have that setting turned off already. But I really had no/minor issues in group combat situations so far.

Really it’s just zoning into western Skyrim and the Elsweyrs that are the problems.

I am wondering if the screen tearing (which I did not see but still could have been happening) is the issue that’s happening. Although many of the crashes happened on loading screens, it may have been the computer not being able to render the environment correctly.

thedavidventer · June 2020

@BlueRaven, I'm also running the game in Windowed (Fullscreen) mode, and turned on hiding the Dock and task bar in macOS system preferences as a way to compensate for the missing/broken fullscreen/spaces compatibility on the macOS game client. Not sure if that also makes a difference. Haven't tried running the game in Fullscreen mode since the update. I don't like Fullscreen mode since it locks me into the game.

BlueRaven · June 2020

@thedavidventer Hmmm... I am also running it in windowed (not full screen) mode. I also have a secondary monitor running. (I also have 27” iMac.) I wonder how much impact those have.

BlueRaven · June 2020

@thedavidventer I adjusted the particle distance very similar to yours. And I did have "Show Additional Ally Effects" already turned off.

I went to Northern Elsweyr (Rimmen), Southern Elsweyr (Dragonhold area) without much issue, but I "crashed" trying to load into Solitude.

I do think you may be on to something though, I will experiment around with it.

EDIT: I cannot even log back into that character is Solitude now without my system reseting, which is a new complication for me.

I think I am going to do something else for a bit and try later.

EDIT 2: Took a few tries but I finally got on. Problem has definitely not gone away.

nightstrike · July 2021

Two years later, and this is still a problem on Catalina 10.15.7. Bumped to the Mac login screen while zoning or loading a character in Elsweyr.

How do we get ZOS to look at the issue?

ZOS_Bill · July 2021

With this thread now over a year old we've decided to close the discussion. Please make a new thread if there are no recent threads ongoing for the issue you're currently having.