[PS5]NA my account is limited need help

itsdeethree · July 2021

my account is limited or bugged since 7/10/21 i cannot trade with other players,type in zone chat, say chat, and when I talk to a city banker i cannot see my guild bank or guild store, and I am currently in 5 guilds, I can still type in guild chat but that is it. can someone please help

ZOS_Chiroptera · July 2021

Hey @itsdeethree, for assistance with this issue, please contact Customer Support here. One of our agents will be able to help you. You can also post your ticket number so we can make sure it gets to the right team.

itsdeethree · July 2021

the ticket number is 210710-007509 but i am not sure if I used the correct category.also the ticket says itsdeethree is my xbox gamer tag, but I play on PlayStation 5.

ZOS_Chiroptera · July 2021

@itsdeethree

Yes, you submitted your ticket correctly--it's with the right team, and thank you for updating your ticket with the information about your platform.

One of our agents will reach out as soon as they are able.