Can't change user ID

MCBIZZLE300 · June 2021

I have been trying to change my user ID for months now on the eso website but the option is still removed. When i follow the link it just makes me go round and round in circlea. Have zenimax forgotten about this issue or something? @ZOS_GinaBruno @ZOS_BillE

ZOS_Adrikoth · June 2021

Greetings @MCBIZZLE300

We are investigating an issue where players are unable to change their UserID on the account page. For now, please reach out to our customer support team using the link provided in this article so that we can assist you with your UserID change.

MCBIZZLE300 · June 2021

ZOS_Adrikoth wrote: »

Greetings @MCBIZZLE300

We are investigating an issue where players are unable to change their UserID on the account page. For now, please reach out to our customer support team using the link provided in this article so that we can assist you with your UserID change.

The link doesnt work though, when you click on change account name it just takes you back to the first page and you go round and round in circles

@ZOS_Adrikoth

MCBIZZLE300 · June 2021

Its been 3 or 4 months now, I understand you have a lot to do but it cant be that hard just to fix the issue and put the option back.

ZOS_Chiroptera · June 2021

Hello @MCBIZZLE300, currently, to change your user ID, you will need to reach out to Customer Support here.