The Elder Scrolls Online

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• https://forums.elderscrollsonline.com/en/discussion/683901

Missing items with my preorder!

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Sega4life
Sega4life
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I received my preorder mount but not my combative pet. I submitted a ticket 210611-001548 but the last response I receive when I submitted my ticket is that eso will not respond to me directly and thank you for the awareness. Sorry but I bought the preorder and I should get my items that I paid for!!! That isn’t a good enough response for a paying customer, especially an eso member for three years and I spend well over thousands of dollars on this game! I want my items that I pay for! a792yezpujjw.jpeg
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The photos provided are showing that I have the mount but not the non combative pet and preordered Blackwood on my account.

[Edited for personal information]
Edited by ZOS_Adrikoth on 11 June 2021 12:12
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