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Impossible to fight and some offensive spells to launch

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NicGroover
NicGroover
✭✭✭
Hello

Out of my 9 characters, one has problems that I can solve. Indeed it is impossible to use my weapons, impossible to fight and some offensive spells do not launch. I get an error message "you do not meet the requirements for this skill". My CPs are well distributed, my skills match my character (they have always worked so far), the Adddons are the same as my 8 other characters and I haven't changed anything to my character.

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It is impossible to open a ticket for this type of bug, the topics have been locked in this sense, thanks TESO...

Thank you for your help
  • ZOS_Bill
    ZOS_Bill
    admin
    @NicGroover

    What issue are you having when trying to start a ticket to report this issue with your character?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • NicGroover
    NicGroover
    ✭✭✭
    Thank you

    I can't find the section of the ticket that will allow me to get an answer because a report is not followed by any answer

    Nic
  • ZOS_Bill
    ZOS_Bill
    admin
    @NicGroover

    Have you gotten a ticket number you can reference?

    If so, please feel free to post it here.
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  • NicGroover
    NicGroover
    ✭✭✭
    Référence de question #: Référence de question # 210402-001194

    Date de création: 02.04.2021 04:36
    Dernière mise à jour: 17.04.2021 10:18

    My ticket has not been answered since 14 April.

    I also asked my question to ZOS_joeID of the EU server

    Thank you
    Edited by NicGroover on 1 May 2021 08:41
  • ZOS_Bill
    ZOS_Bill
    admin
    @NicGroover

    Thank you for posting the ticket number. Please check your forum inbox for an update on the ticket status.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • NicGroover
    NicGroover
    ✭✭✭
    Hi ZOS_BillE

    Since April 2nd I still have a problem with one of my characters who can't do light or heavy hits in combat. I opened a ticket # 210402-001194 and I proceeded to all the implementations advised by the technical service without success (without Addons, multiple repairs, new installation of the game...). The problem was supposed to be reported to the developers but I still have no answer from the technical service. When will this problem be resolved? I am ESO+ and this is a problem that is ruining my game.

    Thank you for your help.

    Nic
  • NicGroover
    NicGroover
    ✭✭✭
    Nobody answers me, neither the technical service, nor the "developers" who should examine my problem. Don't worry, I have paid for my year of ESO+.
  • ZOS_Bill
    ZOS_Bill
    admin
    @NicGroover

    I've sent you another forum PM regarding your ticket 210402-001194.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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