ESO Support Login Failed

Reyalyn · May 2021

For some reason, everytime I attempt to login to your support site it just gives me the "Login Failed" error no matter what.

I can log into my account both on the account page and in-game just fine, I've tried different browsers and devices with no luck and even reset my password. Anyone at ZOS that can look into this so I can open a ticket?

Dalitrox · May 2021

I have the same problem. And I thought that my browsers have a something like bug. But no. I tried on other Edge and the same problem. And like you I can log in on ESO website and on forum without any problems.

ZOS_Adrikoth · May 2021

Greetings

Please submit an account recovery ticket with us using the steps provided in this article.

Reyalyn · May 2021

Followed the instructions provided in the article and can access the support site with no issues now. Thanks @ZOS_Adrikoth!

ZOS_Adrikoth · May 2021

No problem, glad to hear that this issue is resolved now @Reyalyn.