Same issue, lots of guildies have the same problem. Did follow the troubleshoot and also rebuilt ps4 database, tried on another ps4, no luck, just blue-screening on login on most of my toons instead of playing the event. Ticket submitted on 13 April, got a reply that did not even match the problem and no news ever since. It’s so upsetting that the event is screwed again. Dear eso support, it is time to admit that it is a bigger issue than ordinary isolated crash. This bluescreen on login prevents us from playing. It is not the same as game crash and relog. It does not work.

I’m having the same issue. People in my PS4 EU guild too. This is affecting a large number of players some of which cannot login to some or all of their characters. This is not a user-side issue! The recommended fixes were not successful. Why all of a sudden since Monday has there been more than 40 people affected by this issue?

Hi there. This isn't a problem with your console or game. Its a server issue.

I have the game on PS5 and PS4 (two consoles) and on both console with new installed game i can't login with the exact same chars. I have 9 chars and the same 5 chars on both console crashed the game in login screen.

I wrote the support and i always get the answer to reset console, reinstall game and/or update the console media DB but this change nothing.

Many other guild members have the excat same problem!!! And i found other PS players yesterday online (twitter etc.) with the same issues.

So pleas ZENIMAX support, don't tell us this is an console error ;-) Please check your servers!

Thanks a lot!!!

I saw this solution in guild chat and it worked for me. Try using a different network(phone hotspot) then relog. I got it working by switching from wired to wireless and then logging in. It's a weird bug not sure how it fixes it but it worked for others in guild chat too