Elsweyr keep crashing

vgabor · July 2019

Just bought Elsweyr about a hour ago and already have 2 crashes when just riding around... Start getting into the mind of writing support and demand a refund as you seem to sell a non working product...

Thread 13 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0 libobjc.A.dylib 0x00007fff583c669d objc_msgSend + 29
1 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283eb9d4 SamplerStage::bindSamplerToTexture(unsigned char, unsigned char, bool) + 144
2 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283a0198 SamplerStage::writeSamplerState() + 564
3 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839ff2e IGRenderStateSamplers::writeIf() + 86
4 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839e28b IGAccelRenderCommandEncoder::programPipeline(sPrimitiveData const&) + 4129
5 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839d04a IGAccelRenderCommandEncoder::drawIndexedPrimitives(MTLPrimitiveType, unsigned int, MTLIndexType, MTLIGAccelBuffer*, unsigned int,
6 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283b6783 -[MTLIGAccelRenderCommandEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex
7 com.zenimaxonline.eso 0x000000010c8ac536 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 118
8 com.zenimaxonline.eso 0x000000010c8ad2cb MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
9 com.zenimaxonline.eso 0x000000010c8ad16c MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
10 com.zenimaxonline.eso 0x000000010c8c22fe MVKQueueCommandBufferSubmission::execute() + 110
11 com.zenimaxonline.eso 0x000000010c8c114c invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
12 libdispatch.dylib 0x00007fff59b545f8 _dispatch_call_block_and_release + 12
13 libdispatch.dylib 0x00007fff59b5563d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff59b5b8e0 _dispatch_lane_serial_drain + 602
15 libdispatch.dylib 0x00007fff59b5c396 _dispatch_lane_invoke + 385
16 libdispatch.dylib 0x00007fff59b646ed _dispatch_workloop_worker_thread + 598
17 libsystem_pthread.dylib 0x00007fff59d95611 _pthread_wqthread + 421
18 libsystem_pthread.dylib 0x00007fff59d953fd start_wqthread + 13

Thread 16 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0 libobjc.A.dylib 0x00007fff583c669d objc_msgSend + 29
1 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283eb9d4 SamplerStage::bindSamplerToTexture(unsigned char, unsigned char, bool) + 144
2 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283a0198 SamplerStage::writeSamplerState() + 564
3 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839ff2e IGRenderStateSamplers::writeIf() + 86
4 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839e28b IGAccelRenderCommandEncoder::programPipeline(sPrimitiveData const&) + 4129
5 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff2839d04a IGAccelRenderCommandEncoder::drawIndexedPrimitives(MTLPrimitiveType, unsigned int, MTLIndexType, MTLIGAccelBuffer*, unsigned int,
6 com.apple.driver.AppleIntelSKLGraphicsMTLDriver 0x00007fff283b6783 -[MTLIGAccelRenderCommandEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex
7 com.zenimaxonline.eso 0x000000010a807536 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 118
8 com.zenimaxonline.eso 0x000000010a8082cb MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
9 com.zenimaxonline.eso 0x000000010a80816c MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
10 com.zenimaxonline.eso 0x000000010a81d2fe MVKQueueCommandBufferSubmission::execute() + 110
11 com.zenimaxonline.eso 0x000000010a81c14c invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
12 libdispatch.dylib 0x00007fff59b545f8 _dispatch_call_block_and_release + 12
13 libdispatch.dylib 0x00007fff59b5563d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff59b5b8e0 _dispatch_lane_serial_drain + 602
15 libdispatch.dylib 0x00007fff59b5c396 _dispatch_lane_invoke + 385
16 libdispatch.dylib 0x00007fff59b646ed _dispatch_workloop_worker_thread + 598
17 libsystem_pthread.dylib 0x00007fff59d95611 _pthread_wqthread + 421
18 libsystem_pthread.dylib 0x00007fff59d953fd start_wqthread + 13

ZOS_Bill · July 2019

@vgabor

What troubleshooting have you tried so far to resolve the crashing?

If you've not tried anything yet, we recommend going through the steps listed in our help article below.

What can I do if ESO is crashing frequently while playing on a Mac?

vgabor · September 2019

Game consistently crashing (every single time, all my characters I tried) when I ride first time on the character from the Scar's End Wayshrine to Valenwood Gate. It seems like the crash is happening at the position when the Valenwood Gate status changes from unknown to known.

vgabor · September 2019

Game also crashing when entering on the door into the K'har Zhab Hall. Which is quite annoying since that's where Abnur is in the Elsweyr quest line... Did you guys do any Mac client testing at all for Elsweyr???

Edit: actually don't even have to try to open the door, sometimes enough just walk to it and the game already crashing...

ZOS_Bill · September 2019

@vgabor

If the crash troubleshooting hasn't helped with your crashes in game, please go ahead and open a ticket with customer support.

Carmina · October 2019

Yeah like they are gonna answer....

Druachan · October 2019

having the same issue, with any interaction, played absolutely fine yesterday with no issues at all, but for now anything I do other than just move crashes the game. Tried the troubleshooting but that didn't help.

Druachan · October 2019

By the way I found that turning off all my addons did at least get me into the game, skyshards and lore books seem to be ok being enabled.

SeaGtGruff · October 2019

I'm crashing a lot lately in Elsweyr. I don't think this has any connection with the 4th 3rd-quarter event, because it's been going on since before the event started.

vgabor · October 2019

My game keep crashing when resurrecting at Tenmar Temple Wayshrine or port there, or even when just ride nearby, sometimes even right after the crash when I log in it crashes immediately on character login on the wayshrine.

Seem you have some serious bug with that location, which causes Mac client to crash. Based on evidence it pretty much 100% guaranteed crashing when I die fighting dragons in the weeping scar (southwest) area and resurrect on the Tenmar wayshrine.

Already sent /bug report on it but posting here as well since I very much doubt anyone actually reading the /bug reports...

Crash on resurrection:

Crashed Thread:        15  Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace OBJC, Code 0x1

Thread 15 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0   libsystem_kernel.dylib        	0x00007fff69cf6016 __abort_with_payload + 10
1   libsystem_kernel.dylib        	0x00007fff69cf15db abort_with_payload_wrapper_internal + 82
2   libsystem_kernel.dylib        	0x00007fff69cf1589 abort_with_reason + 22
3   libobjc.A.dylib               	0x00007fff683d78dd _objc_fatalv(unsigned long long, unsigned long long, char const*, __va_list_tag*) + 108
4   libobjc.A.dylib               	0x00007fff683d778f _objc_fatal(char const*, ...) + 135
5   libobjc.A.dylib               	0x00007fff683c8a9e lookUpImpOrForward + 1266
6   libobjc.A.dylib               	0x00007fff683c8114 _objc_msgSend_uncached + 68
7   com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff383320ec SamplerStage::bindSamplerToTexture(unsigned char, unsigned char, bool) + 144
8   com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff382e6658 SamplerStage::writeSamplerState() + 564
9   com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff382e63ee IGRenderStateSamplers::writeIf() + 86
10  com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff382e474b IGAccelRenderCommandEncoder::programPipeline(sPrimitiveData const&) + 4129
11  com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff382e350a IGAccelRenderCommandEncoder::drawIndexedPrimitives(MTLPrimitiveType, unsigned int, MTLIndexType, MTLIGAccelBuffer*, unsigned int, unsigned int, unsigned int, unsigned int) + 486
12  com.apple.driver.AppleIntelSKLGraphicsMTLDriver	0x00007fff382fcd93 -[MTLIGAccelRenderCommandEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex:baseInstance:] + 347
13  com.zenimaxonline.eso         	0x000000010dd0de26 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 118
14  com.zenimaxonline.eso         	0x000000010dd0ebbb MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
15  com.zenimaxonline.eso         	0x000000010dd0ea5c MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
16  com.zenimaxonline.eso         	0x000000010dd23bee MVKQueueCommandBufferSubmission::execute() + 110
17  com.zenimaxonline.eso         	0x000000010dd22a3c invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
18  libdispatch.dylib             	0x00007fff69b555f8 _dispatch_call_block_and_release + 12
19  libdispatch.dylib             	0x00007fff69b5663d _dispatch_client_callout + 8
20  libdispatch.dylib             	0x00007fff69b5c8e0 _dispatch_lane_serial_drain + 602
21  libdispatch.dylib             	0x00007fff69b5d396 _dispatch_lane_invoke + 385
22  libdispatch.dylib             	0x00007fff69b656ed _dispatch_workloop_worker_thread + 598
23  libsystem_pthread.dylib       	0x00007fff69d96611 _pthread_wqthread + 421
24  libsystem_pthread.dylib       	0x00007fff69d963fd start_wqthread + 13

Crash on login:

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000e062ddb7
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [92781]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib             	0x00007fff69c49700 __findenv_locked + 52
1   libsystem_c.dylib             	0x00007fff69c49804 getenv + 54
2   com.apple.CoreFoundation      	0x00007fff3dc484ba _CFPrefsGetCompatibilitySource + 102
3   com.apple.CoreFoundation      	0x00007fff3dc2bc71 -[_CFXPreferences copyAppValueForKey:identifier:container:configurationURL:] + 238
4   com.apple.CoreFoundation      	0x00007fff3dc2b7d9 _CFPreferencesCopyAppValueWithContainerAndConfiguration + 107
5   com.apple.CoreFoundation      	0x00007fff3dc2b5f9 _CFPreferencesGetAppBooleanValueWithContainer + 31
6   com.apple.Foundation          	0x00007fff3feb244b -[NSUserDefaults(NSUserDefaults) boolForKey:] + 102
7   com.apple.PerformanceAnalysis 	0x00007fff5e4508bc PAPerfLoggingIsEnabled + 98
8   com.apple.PerformanceAnalysis 	0x00007fff5e4507ca PAMarkOperationStart + 42
9   com.apple.AppKit              	0x00007fff3b47b728 -[NSApplication _handleDeactivateEvent:] + 63
10  com.apple.AppKit              	0x00007fff3b24f7be -[NSApplication(NSEvent) sendEvent:] + 2718
11  com.zenimaxonline.eso         	0x000000010f61da39 -[GameClientApplication sendEvent:] + 97
12  com.zenimaxonline.eso         	0x000000010f61ca69 -[GameClient platformMainLoop] + 131
13  com.zenimaxonline.eso         	0x000000010f61c593 -[GameClient mainLoop] + 61
14  com.zenimaxonline.eso         	0x000000010f61c49b -[GameClient applicationDidFinishLaunching:] + 668
15  com.apple.CoreFoundation      	0x00007fff3dcb0b96 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
16  com.apple.CoreFoundation      	0x00007fff3dcb0b10 ___CFXRegistrationPost_block_invoke + 63
17  com.apple.CoreFoundation      	0x00007fff3dcb0a7a _CFXRegistrationPost + 404
18  com.apple.CoreFoundation      	0x00007fff3dcb8f28 ___CFXNotificationPost_block_invoke + 87
19  com.apple.CoreFoundation      	0x00007fff3dc218b4 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1642
20  com.apple.CoreFoundation      	0x00007fff3dc20c67 _CFXNotificationPost + 732
21  com.apple.Foundation          	0x00007fff3fea6aab -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
22  com.apple.AppKit              	0x00007fff3b24afc4 -[NSApplication _postDidFinishNotification] + 312
23  com.apple.AppKit              	0x00007fff3b24a917 -[NSApplication _sendFinishLaunchingNotification] + 208
24  com.apple.AppKit              	0x00007fff3b248a6b -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 552
25  com.apple.AppKit              	0x00007fff3b2486bb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688
26  com.apple.Foundation          	0x00007fff3fef0700 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 286
27  com.apple.Foundation          	0x00007fff3fef057d _NSAppleEventManagerGenericHandler + 102
28  com.apple.AE                  	0x00007fff3ee72397 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 1815
29  com.apple.AE                  	0x00007fff3ee71c29 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 41
30  com.apple.AE                  	0x00007fff3ee71b01 aeProcessAppleEvent + 414
31  com.apple.HIToolbox           	0x00007fff3ceb58b7 AEProcessAppleEvent + 54
32  com.apple.AppKit              	0x00007fff3b244abd _DPSNextEvent + 1935
33  com.apple.AppKit              	0x00007fff3b24348b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
34  com.apple.AppKit              	0x00007fff3b23d5a8 -[NSApplication run] + 699
35  com.zenimaxonline.eso         	0x000000010f61e002 main + 200
36  libdyld.dylib                 	0x00007fff69ba33d5 start + 1

Gattopardo · October 2019

that bug has been in there since the Elsweyr launch, the same thing also happens in Riverhold

vgabor · October 2019

Gattopardo wrote: »

that bug has been in there since the Elsweyr launch, the same thing also happens in Riverhold

Yeahm ran into that one as well, the main quest giver building where Abnur is crashes the game, did it with one character crashes after crashes, never going to go even near that quest line with any other character, as far as I'm concerned elswyer has no questline.

Jeth · October 2019

ZOS_BillE wrote: »

@vgabor

What troubleshooting have you tried so far to resolve the crashing?

If you've not tried anything yet, we recommend going through the steps listed in our help article below.

What can I do if ESO is crashing frequently while playing on a Mac?

What testing was actually done? Stop placing the responsibility of testing the platform on your customers who pay for a production ready product. m'kay?

FierceSam · October 2019

all the time...

it's almost as if the numbers are too great

Jeth · October 2019

FierceSam wrote: »

all the time...

it's almost as if the numbers are too great

Bad at 7am ET and super-bad at 6pm ET until 7am ET.

Vivifier · November 2019

Also crashing at riverhold. os catalina , 16gb ram. At least with the latest patch the fps are kinda better

Vivifier · November 2019

Process: eso [6452]
Path: /Users/USER/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ZeniMax Online Studios Launcher [6448]
Responsible: ZeniMax Online Studios Launcher [6448]
User ID: 501

Date/Time: 2019-11-13 00:40:42.621 +0200
OS Version: Mac OS X 10.15.1 (19B88)
Report Version: 12
Anonymous UUID: 4767BE71-27AD-9332-EB71-C414AED0C541

Sleep/Wake UUID: 1A52ACE5-0A1C-4B31-81ED-2F9DEA2B92D3

Time Awake Since Boot: 97000 seconds
Time Since Wake: 18000 seconds

System Integrity Protection: disabled

Crashed Thread: 19 Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [6452]

Thread 0:: Dispatch queue: com.apple.main-thread
0 com.zenimaxonline.eso 0x00000001035af201 ZoThreadSafeMap<unsigned long long, unsigned long long, 4000u>::GetAt(unsigned long long const&, unsigned long long&) const + 43
1 com.zenimaxonline.eso 0x00000001035b2ee7 AudioObjectManager::GetUnitObjIdFromAudioId(unsigned long long) + 41
2 com.zenimaxonline.eso 0x00000001035cb522 AudioVOManager::PickAmbienceUnit() + 702
3 com.zenimaxonline.eso 0x00000001035ca6f6 AudioVOManager::Update() + 964
4 com.zenimaxonline.eso 0x0000000103595423 AudioManager::Update() + 493
5 com.zenimaxonline.eso 0x0000000103f84725 ZosClient::OnUpdate() + 537
6 com.zenimaxonline.eso 0x0000000103587700 OSUpdate() + 20
7 com.zenimaxonline.eso 0x0000000103589bf4 -[GameClient macRun] + 269
8 com.zenimaxonline.eso 0x000000010358a552 -[GameClient platformMainLoop] + 2164
9 com.zenimaxonline.eso 0x000000010358988b -[GameClient mainLoop] + 61
10 com.zenimaxonline.eso 0x0000000103589793 -[GameClient applicationDidFinishLaunching:] + 668
11 com.apple.CoreFoundation 0x00007fff30e7b35f __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
12 com.apple.CoreFoundation 0x00007fff30f0bc73 ___CFXRegistrationPost1_block_invoke + 63
13 com.apple.CoreFoundation 0x00007fff30f0b308 _CFXRegistrationPost1 + 372
14 com.apple.CoreFoundation 0x00007fff30e839be ___CFXNotificationPost_block_invoke + 97
15 com.apple.CoreFoundation 0x00007fff30debce2 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1575
16 com.apple.CoreFoundation 0x00007fff30deb172 _CFXNotificationPost + 1351
17 com.apple.Foundation 0x00007fff334b236b -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
18 com.apple.AppKit 0x00007fff2e02a93f -[NSApplication _postDidFinishNotification] + 312
19 com.apple.AppKit 0x00007fff2e02a642 -[NSApplication _sendFinishLaunchingNotification] + 208
20 com.apple.AppKit 0x00007fff2e028886 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 549
21 com.apple.AppKit 0x00007fff2e0284d9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688

Partial dump from the client crashing on desktop.

Also I found a workaround for these crashes. I managed to play in all regions of elsweyr just fine by silence all audio ingame. I will post after a few days of silent gaming for more results

Edit: The crash doesnt happen on the EU server at all . weird but its how it is

grayearl · December 2019

Have the exact same issue - I crash randomly in areas around Tenmar Temple Wayshrine (either going there via another wayshrine or riding by in the area).

It is a complete crash (not hang), the program suddenly and completely force quits entirely.

This is running Mojave on a mid 2015 Macbook Pro (2.5 GHz Intel Core i7 Processor, 16GB ram, 150GB HD space free), same issue through Steam client and ESO client.

Running no other programs in back except ESO launcher. Graphical settings on med, most effects already turned off.

I had 2 of the same type crashes in Riverhold, one while passing the stable, and once near the quest giver house, but have not been able to repeat over a week of play. Tenmar on the other hand, crashes every time I'm in the area without fail (but funnily not always in the same spots, i.e. after I log back in and reappear where I disappeared, I do not crash there until I traverse and crash somewhere else in that area)..

Anyway, it is an annoying bug. Will edit and post log when it happens again.

Have not yet crashed in Souther Elyswer.

EDIT: Crashed again in Riverhold, while talking to quest point Cadwell.

Process: eso [18381]
Path: /Volumes/VOLUME/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ZeniMax Online Studios Launcher [18378]
Responsible: eso [18381]
User ID: 501

Date/Time: 2019-12-12 22:40:36.492 -0500
OS Version: Mac OS X 10.14.4 (18E226)
Report Version: 12

Time Awake Since Boot: 770000 seconds

System Integrity Protection: enabled

Crashed Thread: 25 Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [18381]

VM Regions Near 0x18:
-->
__TEXT 00000001085fb000-000000010d058000 [ 74.4M] r-x/rwx SM=COW /Volumes/VOLUME/*/eso.app/Contents/MacOS/eso

Application Specific Information:
objc_msgSend() selector name: textureType

Thread 25 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0 libobjc.A.dylib 0x00007fff5aa1a69d objc_msgSend + 29
1 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff2857b6ba SamplerStage::bindSamplerToTexture(unsigned char, unsigned char, bool&, bool const&, bool const&) + 236
2 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff285785e2 SamplerStage::writeSamplerState() + 538
3 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff28578392 IGRenderStateSamplers::writeIf() + 86
4 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff285761ec IGAccelRenderCommandEncoder::programPipeline(sPrimitiveData const&) + 4688
5 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff28574de0 IGAccelRenderCommandEncoder::drawIndexedPrimitives(MTLPrimitiveType, unsigned int, MTLIndexType, MTLIGAccelBuffer*, unsigned int, unsigned int, unsigned int, unsigned int) + 632
6 com.apple.driver.AppleIntelHD5000GraphicsMTLDriver 0x00007fff2858d597 -[MTLIGAccelRenderCommandEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex:baseInstance:] + 418
7 com.zenimaxonline.eso 0x0000000109c56066 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 118
8 com.zenimaxonline.eso 0x0000000109c56dfb MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
9 com.zenimaxonline.eso 0x0000000109c56c9c MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
10 com.zenimaxonline.eso 0x0000000109c6be2e MVKQueueCommandBufferSubmission::execute() + 110
11 com.zenimaxonline.eso 0x0000000109c6ac7c invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
12 libdispatch.dylib 0x00007fff5c2085f8 _dispatch_call_block_and_release + 12
13 libdispatch.dylib 0x00007fff5c20963d _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff5c20f8e0 _dispatch_lane_serial_drain + 602
15 libdispatch.dylib 0x00007fff5c210396 _dispatch_lane_invoke + 385
16 libdispatch.dylib 0x00007fff5c2186ed _dispatch_workloop_worker_thread + 598
17 libsystem_pthread.dylib 0x00007fff5c443611 _pthread_wqthread + 421
18 libsystem_pthread.dylib 0x00007fff5c4433fd start_wqthread + 13

Thread 26:
0 libsystem_pthread.dylib 0x00007fff5c4433f0 start_wqthread + 0

Thread 27:
0 libsystem_pthread.dylib 0x00007fff5c4433f0 start_wqthread + 0

Thread 28:
0 libsystem_pthread.dylib 0x00007fff5c4433f0 start_wqthread + 0

Thread 29:
0 libsystem_pthread.dylib 0x00007fff5c4433f0 start_wqthread + 0

Thread 25 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000090 rbx: 0x00000001814d4e68 rcx: 0x0000000000000009 rdx: 0x0000000000000009
rdi: 0x00007ffb61113a00 rsi: 0x00007fff4c02b0cb rbp: 0x00007000042de150 rsp: 0x00007000042de108
r8: 0x00007000042de1b6 r9: 0x00007000042de1b7 r10: 0x0000000000000000 r11: 0x00007fff4c02b0cb
r12: 0x00007ffb61113a00 r13: 0x00000001814d4db0 r14: 0x00007000042de1b7 r15: 0x00000001814d4e68
rip: 0x00007fff5aa1a69d rfl: 0x0000000000010246 cr2: 0x00000001886d0000

Logical CPU: 0
Error Code: 0x0200018c
Trap Number: 133

vgabor · January 2021

Tenmar Temple Wayshrine still crashing, after 1.5 year later. Are you guys ever going to fix this?

Thread 18 Crashed:: Dispatch queue: MoltenVKQueue-0-0-1.0-Dispatch
0 com.apple.AMDRadeonX5000MTLDriver 0x00007fff2969d207 amdMtl_HWL_CompressionMgr_SubmitCondExpand(AMD_CompressionMgrRec*, AMD_HwCmdBufInfoRec*, unsigned int) + 23
1 com.apple.AMDRadeonX5000MTLDriver 0x00007fff296b2cb8 amdMtl_GFX9_SetTexture(GFX9_RenderCmdEncoderMembersRec*, unsigned int, id<MTLTexture>, unsigned int, unsigned int) + 86
2 com.zenimaxonline.eso 0x000000010b30c63d MVKGraphicsResourcesCommandEncoderState::encodeImpl() + 653
3 com.zenimaxonline.eso 0x000000010b2eb6cf MVKCommandEncoder::finalizeDrawState() + 63
4 com.zenimaxonline.eso 0x000000010b2e97a5 MVKCmdDrawIndexed::encode(MVKCommandEncoder*) + 21
5 com.zenimaxonline.eso 0x000000010b2ea59b MVKCommandEncoder::encode(MVKQueueCommandBufferSubmission*) + 107
6 com.zenimaxonline.eso 0x000000010b2ea43c MVKCommandBuffer::execute(MVKQueueCommandBufferSubmission*, MVKCommandBufferBatchPosition const&) + 124
7 com.zenimaxonline.eso 0x000000010b2ff5ce MVKQueueCommandBufferSubmission::execute() + 110
8 com.zenimaxonline.eso 0x000000010b2fe41c invocation function for block in MVKQueue::submit(MVKQueueSubmission*) + 28
9 libdispatch.dylib 0x00007fff7020e6c4 _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x00007fff7020f658 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff70214c44 _dispatch_lane_serial_drain + 597
12 libdispatch.dylib 0x00007fff702155d6 _dispatch_lane_invoke + 363
13 libdispatch.dylib 0x00007fff7021ec09 _dispatch_workloop_worker_thread + 596
14 libsystem_pthread.dylib 0x00007fff70469a3d _pthread_wqthread + 290
15 libsystem_pthread.dylib 0x00007fff70468b77 start_wqthread + 15

AngryLorekeeper · March 2021

I've been having the exact same issues, and I suspect we all know the answer about whether it is going to be fixed or not. The answer is no, we can report the problems as much as we want but since Mac users are a small minority of players the problems we report go onto the lower priority lists even if those problems routinely cause hard crashes.

tindomiel4 · April 2021

Just adding my two cents that I have experienced precisely the same three crashes as grayearl above for years. I have submitted multiple tickets. I managed to not crash a couple of times during the anniversary event, but I don't recall seeing any patch notes saying they fixed it, so this may have been an outlier.