Is anyone else having constant disconnects?

WraithShadow13 · December 2020

I had no issues yesterday, but today, the game is entirely unplayable as i keep getting disconnected, which is annoying during this event. Luckily, it's not a CTDT but i'm not able to get in for more than 5 minutes without a disconnect.

As the title says, is anyone else having this issue?

Roztlin45 · December 2020

Yes, I have them randomly all the time.tried everything under the sun to fix and nothing works. It happens to many people all the time.

Altyrann · December 2020

Yes, happens repeatedly, particularly in trials. Generally about half the pulls in any given trial are compromised by at least one DC.

ZOS_Bill · December 2020

There are three troubleshooting steps below that can help improve your connection preventing some of the disconnections that are happening.

Configure your router to open the following outbound ports:
- TCP / UDP Ports 24100 through 24131
- TCP / UDP Ports 24300 through 24331
- TCP / UDP Ports 24500 through 24507
- TCP Port 80
- TCP Port 433
Update the firmware of your router (it is always a good step to take, as it prevents that an outdated firmware interferes on your connection).
Try to put your modem/router far from all electrical devices and do not coil up any excess signal or power cables (to eliminate possible interference problems).

EdmondDontes · December 2020

My settings are the recommended settings, and it makes no difference. The problems/issues in this case are rarely on the part of the end user, it's ZOS and their servers.

I got 5 disconnects in 15 minutes a couple hours ago. Instead of trying to log back into game I decided it would be prudent to post about the continuing issue on the forum so others can know it's not happening to only them.

ZOS_Bill · January 2021

@EdmondDontes

If the troubleshooting posted above has not helped, you can open a ticket with customer support for further assistance.

ScarletThorn · January 2021

Getting disconnected every 5 minutes or so, settings on router and pc all correct

EnolezDrata · January 2021

Same here, it started at the end of December and still disconnect me.