The Elder Scrolls Online

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PS4 EU blue screen after characters choice

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Antony S
Antony S
✭✭
Good day !
I have a problem, the game crashes and giving error after characters choice. Initializing my PS4 and reinstalling TESO doesn’t help. (((
Cold you please suggest how I can solve that .?

Thank you
  • Wolfpaw
    Wolfpaw
    ✭✭✭✭✭
    ✭✭
    UPDATE 11.10.2020: Rebuild Database (2min for me) under PS4 Safemode has allowed me to access my bugged characters.

    I'm not sure if this will last, after the update yesterday I was able to login two times with a character prior to the game locking me out on those characters.
  • Antony S
    Antony S
    ✭✭
    Wolfpaw wrote: »
    UPDATE 11.10.2020: Rebuild Database (2min for me) under PS4 Safemode has allowed me to access my bugged characters.

    I'm not sure if this will last, after the update yesterday I was able to login two times with a character prior to the game locking me out on those characters.

    Thank for your kind reply Wolfpaw , but rebuilding database give no any positive result for me . Still crashing (((
  • Rinlan_Darius
    Rinlan_Darius
    ✭✭✭
    Same problem, reinstall dont help.
  • volkeswagon
    volkeswagon
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    ✭
    I had that problem last weekend but was fine on Monday . I also deleted my save file and turned of my ps4 and unplugged it to complete clear the ram
  • Antony S
    Antony S
    ✭✭
    volkeswagon wrote: »
    I had that problem last weekend but was fine on Monday . I also deleted my save file and turned of my ps4 and unplugged it to complete clear the ram

    Hey Volkeswagon!

    Thanks for your advice! But unfortunately this did not help (( I did it at the very beginning.
  • Antony S
    Antony S
    ✭✭
    70% of the players in my guild have the same problems as me. So, it remains only to wait for the patch with fixes.
  • Atomiwa
    Atomiwa
    Soul Shriven
    But ESO support still saying that it's a Sony problem and please create a ticket there. Shame on you, Bethesda and Zenimax!
  • ZOS_Bill
    ZOS_Bill
    admin
    As there are currently multiple threads discussing blue screen crashes after the latest update, we've decided to close this thread. You can continue discussion and find troubleshooting in the thread linked below.

    Blue screen PS4 EU after choice char
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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