Game Crashes

Winni17 · November 2020

Hey
we wanted to run vDSA today and in the daedroth stage we all got kicked out of the game again and again.
Sometimes with a crash report but sometimes without.
Then we deactivated all add-ons which, however, did not help.
With me it was noticeable that I was stunned shortly before each time.

So we were forced to give up because it wasn't possible!

The fact that the game crashes again and again for no apparent reason can be heard very often in the (PvE) community at the moment and that with the other bugs (LA bug) causes a lot of frustration for everyone.

@ZOS_GinaBruno
Is there anything already known about this or will it be fixed on November 16?

Tranquilizer · November 2020

Happened to me in Cyrodiil also. Always when a lot of players are fighting in a tight spot.

ZOS_Adrikoth · November 2020

Greetings @Winni17

Please be sure to try the all of the steps in this article. If this issue persists, after trying these steps, please open a ticket with us at help.elderscrollsonline.com and a member of our support team can assist you further.

Winni17 · November 2020

ZOS_Adrikoth wrote: »

Greetings @Winni17

Please be sure to try the all of the steps in this article. If this issue persists, after trying these steps, please open a ticket with us at help.elderscrollsonline.com and a member of our support team can assist you further.

Hey @ZOS_Adrikoth
Thanks for the answer.
Coincidentally, I already got my driver and co. had looked and since I raide I always have the graphics settings pretty low.
But since all four of us were affected, I'm also sure that it won't be up to us ...
Other players later reported to us that other groups had exactly the same problem ......

I have already opened a ticket / feedback for the post in-game with the same text (Id: 201106-001440).

~Winni17

ZOS_Adrikoth · November 2020

Thanks for providing that ticket number @Winni17

Please be aware that tickets submitted as feedback do not receive direct support, but we have gone ahead and forwarded this to the proper support team. Thank you for your patience!

deviousthevile · November 2020

Had the same issue on the same stage. Luckily we were being kicked offline in intervals so by the time the first person was getting back into game, the last person was just being booted so we were able to complete the round, and then there were no problems after that.

lolo_01b16_ESO · November 2020

We had the same issue, also on DSA stage 7. Disabled all addons, checked drivers, disabled ingame sound, but nothing helped. In the end we had to quit the game and play something else.
Ticket ID 201106-005913

ZOS_Bill · November 2020

@lolo_01b16_ESO

Your ticket 201106-005913 was submitted as feedback and won't be receiving a response from support.