Crashing

CrashTest · November 2020

Elden Hollow I, Chokethorn. Crashed during the fight.

Scalecaller Peak, 1st boss. Crashed when I turned into ice after jumping into the spiky ice AoE to avoid the target chasing me.

Husan · November 2020

Me and my group also crashing at scalecaller peak last boss. One try, 3 people crashed at the same time. No error, no nothing, just the game closing down to desktop.

ZOS_Adrikoth · November 2020

Hey folks,

We recommend trying all of the steps in this article to resolve the crashes. If this crashing continues after trying these steps, then please open a ticket with us at help.elderscrollsonline.com and a member of our support team would be happy to assist you further.

Husan · November 2020

ZOS_Adrikoth wrote: »

Hey folks,

We recommend trying all of the steps in this article to resolve the crashes. If this crashing continues after trying these steps, then please open a ticket with us at help.elderscrollsonline.com and a member of our support team would be happy to assist you further.

I'm sorry to say so, but this response is completely unhelpful. If all 4 people crash during a dungeon it is very likely not an issue on our end. If it is, it is most likely due to something you changed on your end. Either way, it's still an issue that needs to be addressed instead of trying to push responsibility to us, the players. Please start taking some accountability.

Thank you

Wrakz · November 2020

I also have been crashing a ton since this latest Markarth update. Before the update, I only crashed very few times every once in a blue moon. Now, Ive crashed countless times during trials mostly but I also had an instance where I and 2 others crashed during Garron The Returned in Wayrest Sewers 2. Every trial I've been in since Markarth at least 1 person has crashed. Had an AA run the other day and 4 different people crashed, at different parts of the trial, including me. Its definitely something on their end and this needs to be acknowledged quick.

As for the article, everything is up to date and my settings have not changed since before or after the update.

For the information I've ran a ton of HRC, SO, AA, CR, and SS. I personally have crashed during Last boss of nSS, first boss of SO multiple times, Bottom side boss fight HRC, and somewhere in middle of AA not exactly sure. I haven't personally crashed on CR but people in my groups have.

Dubsky · November 2020

ZOS_Adrikoth wrote: »

Hey folks,

We recommend trying all of the steps in this article to resolve the crashes. If this crashing continues after trying these steps, then please open a ticket with us at help.elderscrollsonline.com and a member of our support team would be happy to assist you further.

Do you guys even play the game once in a while?
Every damn patch the game is broken for weeks, crashes, de-synced instances. And no one gives a ***.

mullins07 · November 2020

Constantly crashing.

Windows up to date. Latest Nvidia driver. Ran repair from launcher.

Obviously a software issue with the game client.

Janusm · November 2020

Did everything you told in that article and now only thing i want to say you is :

*** YOU ZENIMAX SINCE LAST PATCH THERE IS TON OF *** BUGS (constant crashes, light attack weaving is ***, lot of addons stoped working etc...) AND ONLY THING YOU DID CARE ABOUT WAS FIXING *** CROWN SHOP.
As someone who is paying for eso+ i want it to be extended for the amount of time it take you to fix mess done by last patch.

smckean · November 2020

So many crashes since the last patch.. entire instance groups seeing entire group crashes on certain bosses.. Doing Sunspire today one person hard crash to desktop between each boss.. Random Crashes when entering town.. even without addons...

cnyanes · November 2020

I have decided to stop doing dungeons and other instanced stuff until the next maintenance... I just do crafting writs, some story quests that I haven't finished... And I play Oblivion. And other games.

And, SURPRISE, I have no crashes or any graphic problems whatsoever in those other games.

Mariusghost84 · November 2020

This happens constantly in BGs aswell.

neomvll · November 2020

Hi all,
What happens to me:
Since last update(6.2.5), ESO is pretty unplayable. Is crashing in almost all DGs, sometimes more then 1x per boss. Fang lair for example, I and others in group cant pass the Caluurion boss !!! Almost 100% crash in that fight.
My 2 DK tanks, orc and imperial, are crashing there. Usually, I do heavy attack (last time I crashed when was blocking), igneous shield, pierce armour, green dragon blood, cinder storm, choking talons...

What I did separately to test:
1 - follow this post https://help.elderscrollsonline.com/app/answers/detail/a_id/32492/kw/crash
2 - play with a fresh install
3 - test my account on my wife notebook. Intel I7 based, 1050ti, 32gb ram, ssd, game with default configs and without addons.(my pc is AMD based, completely diferent)
5 - run fang lair alone with my tank dk

Same result, so its not a game/hardware config or addon !!!!
After open some tickets and talk for four days with support team, the answer is: "For now, with the issues being looked at for possible fixes by the development team, there isn't anything more we can recommend to assist with the issue in the meantime."

So WTF??
After Markarth patch, eso is almost unplayable, only thing I can do is my dailies crafts, this is bad. Where my eso+ money is going?

neomvll · November 2020

ZOS_Adrikoth wrote: »

Hey folks,

We recommend trying all of the steps in this article to resolve the crashes. If this crashing continues after trying these steps, then please open a ticket with us at help.elderscrollsonline.com and a member of our support team would be happy to assist you further.

"Assist you"??? Not really!

Just sit and wait (out of ESO of course because the NEW ESO is pretty unplayable) a new patch correcting your bugs, as you said me in my ticket