Login issue - Incorrect passwd an internal error

davidtk · October 2020

Hi I have an problem with login in to the game. On Steam is "An unexpected internal error has ocured" and on nonSteam Login error is incorrect password. Is there problem with login servers or do others same problem? Thanks.

Sylvermynx · October 2020

Non-steam here, just logged in fine on both accounts PC NA and PC EU. Did you try logging into your account page on the website? If that's okay, then it's at least nothing serious wrong with your account. However, if that's NOT okay, I'd suggest filling out a support ticket because something may have happened to your account....

davidtk · October 2020

Issue has I and my wife... but We are in after few minutes but with loooong char loading. Maybe just some problem with our network. Who knows ...

Sylvermynx · October 2020

Ah, well, that's definitely better than having an account that got hacked! Glad you're in game now, both of you.

gembone_ESO · October 2020

I am having the same issue. Unable to login. My game is through steam. For some reason I have to change my PW even to get logged into the forums.

gembone_ESO · October 2020

Finally got in. not sure what caused the issue. Good now.

davidtk · October 2020

Sylvermynx wrote: »

Ah, well, that's definitely better than having an account that got hacked! Glad you're in game now, both of you.

It was first was i think... Account hack.. But its all right

ZOS_Bill · November 2020

Thank you everyone for letting us know this login error message has been resolved. With the issue no longer happening, we will now be closing this discussion.