Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Thank you for the update. The next step you can try is completely reinstalling ESO on your PS4. Once reinstalled you can test if the freezing persists.
Mine is doing it too now. Total freeze in Moongrave Fane this morning. I had to logout through the dashboard. I was able to complete it by playing in 3rd person