Maintenance for the week of December 2:
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• [IN PROGRESS] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Disconnects constantly
Game crashes at loggin wayshrines and battlegrounds,app ports are all open,uninstalled 9 times,repaired launcher many times,did all of the recommended eso suggestions,have 2 tickets for support that have not been answered.System exceeds min req,internet is hardwired, no modem,unistalled launcher then game want 125 gig more space to reinstall,uninstalled other games to make room,same issues,other games work fine.Problem started maybe 2 weeks ago.
Edited by hiposhark on 16 April 2020 20:43 1
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ZOS_Billadmin@hiposhark
Is the game completely crashing to the desktop or are you kicked back to the login screen?
If you are being kicked, do you get a specific error message?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Kicks back to log in screen,many messages,error has occurred please wait a few min,access code,computer is not authorizes but it is the same computer i use all the time a desktop, error 210,error 2000
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ZOS_Billadmin@hiposhark
The help article linked below has troubleshooting for resolving Error 210. Resolving this error may resolve the disconnects.
What do I do if I get Error 210 "PatchManifestError_DownloadFail" when trying to download The Elder Scrolls Online on Windows?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Reinstalling game atm,tried that something wouldnt let me complete it,like it wanted to download complete game over again or something and i didnt have enough space so i uninstalled other games i believe..It gives me many different errors codes.0
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Logged in 1st time after a reinstall and got kicked frpm game to log in screen traveling at wayshrine ,
says, an error has occurred please wait a few minutes an log in again.........
I was in game 3 minutes....0 -
Ran repair as administrator got kicked at character load in screen twice,same error please wait a few minutes it says.
This is a fresh install I dont understand.I can see the ethernet transfering data when its loading then data just stops and it goes back to the login screen when i watch the task manager graph.
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kiratfSoul ShrivenSame *** issue and there is literally no help whatsoever. Here i am wasting my time and money on a game i cant even play. Got eso+ just being wasted for no fkn reason0
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Still same thing,sux waiting 20 minutes to do a dungeon to get kicked at the load in screen,
Hello?0 -
ZOS_Billadmin@hiposhark and @kiratf
If the suggested troubleshooting hasn't helped resolve these disconnections, please go ahead and open a ticket with customer support for further assistance.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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I have had 2 tickets in for over a week already and no response.
200415-009650
200408-0075530 -
newtinmpls✭✭✭✭✭
✭✭✭✭This is happening to a lot of people, including me and I'm sorry you are one of them.
I'm guessing the shelter in place COVID restrictions are taking their toll on ZoS's abilities to keep things running.Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.***Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis0 -
Still cant do any dungeons,half the time disconnects to a bg or wayshrine,still no word on my 2 support tickets,wish something would get done soon:(0
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Still no answer on tickets,was hoping the maintenance today was going to fix it,but noooo:(
Only way to log in is to delete data folder and delete host dev folder,but still kicks me out on a bg or wayshrine, an dungeons.0 -
Jimboo84✭✭✭Game crashes at loggin wayshrines and battlegrounds,app ports are all open,uninstalled 9 times,repaired launcher many times,did all of the recommended eso suggestions,have 2 tickets for support that have not been answered.System exceeds min req,internet is hardwired, no modem,unistalled launcher then game want 125 gig more space to reinstall,uninstalled other games to make room,same issues,other games work fine.Problem started maybe 2 weeks ago.
I'm experiencing the same but only since yesterday after re-installing ESO...
Crashes at random moments but forces me to desktop, not to its login screen.
Other games work perfect too
I've sent a Crash Report too with my explanation:
@ZOS_BillE
Support ticket 200427-006256
Edited by Jimboo84 on 27 April 2020 18:38Jimerio / Magicka Sorcerer / PvP & PvE / Master Crafter(Woodworking, Blacksmithing, Alchemy, Provisioning, Enchanting, Clothing) / DD & Heal / CP560+ / Aldmeri Dominion / PC / EU0 -
I had to buy a VPN,and a static IP address,worked good for a do or so,now it crashed to login screen and wont log into game,
WOW, I just scratch my head, its not supposed to be this hard:(0 -
KhajiitiLizard✭✭✭✭✭I keep getting disconnected... it's not my internet cause I always have a low ping...0 -
MilkJugg24✭✭KhajiitiLizard wrote: »I keep getting disconnected... it's not my internet cause I always have a low ping...
@KhajiitiLizard Are you sure it's not your internet? Just because the latency is low, doesn't necessarily mean that the connection is stable. You can use tools like PingPlotter to find whether a connection is stable over time, or has points in which it becomes unstable or drops entirely. If a disconnect happens, that means there's some point in the route of your connection that became unstable and caused the server to drop the connection.
I had a friend one time who would constantly disconnect from the Path of Exile game server, because his signal strength on the wire coming into his residence was poor. If you are noticing any other games or services having issues, I would recommend you contact your internet service provider and describe the issue to see if they can see any issues on their end.
Otherwise, I would simply suggest a power-cycle on the modem and router or perhaps trying a wired connection (if not already) to isolate the issue a tad further.I play on PC NA! Currently looking for a casual dungeon and trial group/guild. If you want to talk, feel free to message me here or in-game to Pizza (Yes, I'm the original Pizza)
Follow me on Twitter for video games and cats. I also casually stream on Twitch!0 -
KhajiitiLizard✭✭✭✭✭I already used a wired connection and have DSL not wifi based internet. It's better now... it must have been issues between servers or something as my connection in general was fine.0
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MilkJugg24✭✭@KhajiitiLizard
Glad to hear. There have been a few hiccups on the ESO servers this week already. So, it's hard to tell sometimes what the issue is. When I reply, it's typically when I'm sitting at work, so I don't have a way to test the server when I'm most active.I play on PC NA! Currently looking for a casual dungeon and trial group/guild. If you want to talk, feel free to message me here or in-game to Pizza (Yes, I'm the original Pizza)
Follow me on Twitter for video games and cats. I also casually stream on Twitch!0 -
Still not playable,they escalated my ticket and I get less communication now than before?0
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ZOS_Billadmin@hiposhark
Your ticket 200408-007553 is currently still open and has been escalated to a higher tier of support. Along with the current high ticket volume this means it may take some time between support responses.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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They said to check my addons??????
Come on escalated support???
What are you talking about?
Dont seem like these guys are anymore help than the low class support?
Man I just dont get it.
Its really no support at all,i think they just copy and paste from the forums and say ,try this.......
No help at all,its been 2 months:(
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newtinmpls✭✭✭✭✭
✭✭✭✭PC NA is weirdly boggy the last few hours.Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.***Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis0 -
phuein✭✭✭Just got back to the game and having same issue with disconnects.... lots of user reports about this. Not looking good.Author of beloved and rejuvenated addons:
• ShowMount • PvP FPS 2018
• Notebook 2018 • Junkee 2018
• BestFriends 2018 • New Addon
• Target Dummy Tools • Guild Rank Colors0 -
ntellect_ESOSoul ShrivenI came back in June and was experiencing the same issue... every 10 to 15 minutes I would get disconnected back to the login screen.
I went through all of the troubleshooting provided by ZOS and none of it worked.
Finally setup a VPN and no more disconnects. I am using tons of addons and play over 5G WiFi and I have close to no lag and can play for hours.
This is not a user PC/networking issue. This is an ISP or ZOS Server connection issue. I'm not blaming anybody but feel ZOS isn't being transparent about this issue and details around its potential cause to one day solve it.0 -
ZOS_BilladminAs this thread is a few months old with some outdated information, we will be closing the discussion. Please go ahead and start a new thread if you are currently having issues with disconnections.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.