Maintenance for the week of October 7:
• PC/Mac: No maintenance – October 7
• Xbox: EU megaserver for maintenance – October 9, 2:00 UTC (October 8, 10:00PM EDT) - 16:00 UTC (12:00PM EDT)
There are a few reasons as to why you may not be getting the Twitch crates. Our FAQ below goes over a few reasons as to why. On console there may be a delay between entering the code and getting the crate as well.