ESO not downloading

Akira-DarkShadows
Hello my friend just bought elder scrolls online but its not downloading at all. Please fix and thank you. ^_^ Kanzey123 is my friend.
~AkiraDarkShadows~
PSN: AkiraNightWish
PC: @Akira-NightWish
  • Akira-DarkShadows
    Does he have to buy the base game and the upgrade ? Or he can he buy just greymoor?
    ~AkiraDarkShadows~
    PSN: AkiraNightWish
    PC: @Akira-NightWish
  • ZOS_Bill
    ZOS_Bill
    admin
    @Akira-DarkShadows

    If you are unable to download The Elder Scrolls Online on your Playstation 4, please try the following:
    • Make sure you are logged in to the PlayStation Network account that initially purchased the content. Sign out of the PSN and back in to ensure you are using the right account.
    • Check that your PS4 has enough hard disk drive (HDD) space for download and installation.
    • Check that your PS4 has the most recent software installed. Check the system software version on your PS4 by going to Image (Settings), then System Software Update.
    • Check that the PSN is not undergoing any maintenance that might affect your ability to download content here.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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