does not queue

Olaratumab · July 2020

EU steam
I click on "Join Queue"
Expected Result - joining a queue.
actual result - Nothing happens.

But i am not in queue
Log out does not help.
Exit from the game does not help.
reinstalling the game does not help.
There are no problems with other characters in this account.
Here is a video with a bug - https://monosnap.com/file/YLHLXfhwcQsjn64xMNdomenoHDLSWS

I click on "invite to group"
Expected Result - joining a group.
actual result - "Failed invite".

If other players invite me to a group
Expected Result - I join their group.
actual result - "@Olaratumab is already in a group. You cannot extend a group invitation".

However, I am not a member of the group!
Here is a video with a bug - https://monosnap.com/file/YLHLXfhwcQsjn64xMNdomenoHDLSWS

Support can't help me
The event is already today, and it passes me by!

Olaratumab · July 2020

Ticket # 200718-001220
deleting all mods doesn't help

ZOS_Adrikoth · July 2020

Hey there @Olaratumab

We can confirm that your ticket is in the right place and a support agent will respond to your latest reply as soon as possible.

As mentioned in our last reply, your ticket is being escalated to a specialized team. Thank you for your patience as we work to assist you with this issue.