Cannot bar swap and multiple tickets are ignored
RobbieRocket
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Hi there,
I'm an experienced PS4 player and on Saturday I completed a trial fine then later that evening in Cyrodiil, I could not bar swap. The effect is as if the command/function does not exist. Before reporting via the in-game system I tried:
- changing gear
- getting my character killed
- relogging
- closing app
- restarting PS4
- roll dodge, crouch, menus, reloadui
- swapping staves and 1 handers and all sorts
- traveling somewhere, different game modes
- new controller (the L direction works on maps anyway, plus sheathing weapon works)
- countless other things in combination and over a few days.
I had one response from Zos since Saturday and it was "the problem can be fixed by using a stave where you have the one hander". That was it and having already tried it, I tried again and it does not work. I am a GM of 375 days online and run many groups and events. I only use one character and I will not make another even if that is a suggestion. Does anyone have a solution or can send this forwards?
Thanks.
I'm an experienced PS4 player and on Saturday I completed a trial fine then later that evening in Cyrodiil, I could not bar swap. The effect is as if the command/function does not exist. Before reporting via the in-game system I tried:
- changing gear
- getting my character killed
- relogging
- closing app
- restarting PS4
- roll dodge, crouch, menus, reloadui
- swapping staves and 1 handers and all sorts
- traveling somewhere, different game modes
- new controller (the L direction works on maps anyway, plus sheathing weapon works)
- countless other things in combination and over a few days.
I had one response from Zos since Saturday and it was "the problem can be fixed by using a stave where you have the one hander". That was it and having already tried it, I tried again and it does not work. I am a GM of 375 days online and run many groups and events. I only use one character and I will not make another even if that is a suggestion. Does anyone have a solution or can send this forwards?
Thanks.
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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MrPP✭✭I have the same issue. I already had the problem in 2018, after a year it was fixed.
Now again...please Zos fix that quickly.- eso.mrpp.de
- Früher begeisterter und jetzt enttäuscht und genervter ESO Spieler seit 2015 (PS5 - EU)
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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MrPP✭✭
- eso.mrpp.de
- Früher begeisterter und jetzt enttäuscht und genervter ESO Spieler seit 2015 (PS5 - EU)
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ZOS_AdrikothadminHey @MrPP please be aware that tickets submitted as feedback do not receive a direct response from support. In order to have our support team to investigate this for you, please open a new ticket using a non Feedback/Bug Report category. Thank you for your understanding.Edited by ZOS_Adrikoth on 5 June 2020 12:45The Elder Scrolls Online - ZeniMax Online Studios
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MrPP✭✭ZOS_Adrikoth wrote: »Hey @MrPP please open a new ticket using a non Feedback/Bug Report category.
I understand, but which category should i use and which option mark for this issue? I don't find anything suitable.
- eso.mrpp.de
- Früher begeisterter und jetzt enttäuscht und genervter ESO Spieler seit 2015 (PS5 - EU)
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ZOS_AdrikothadminGreetings @MrPP we recommend selecting the "In-Game Support" category and the "I have a character issue" sub-category.Edited by ZOS_Adrikoth on 9 June 2020 12:44The Elder Scrolls Online - ZeniMax Online Studios
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RobbieRocket✭✭✭After a few emails back and forth with gargantuan time lapses on ESO side, I've sent various explanation and videos of the issue (how do you video a non-barswap?) and finally being told a week ago that the Greymoor update would fix the issue.
It hasn't.
I've pumped so much money into this game, tons of vrowns, all the DLC, ESO+. I've played since release, I'm a GM and have cancelled countless events for my guild over the last 6 weeks and nothing.
It is truly disgusting. If I don't get my issue fixed I will find alternate actions to take.0 -
RobbieRocket✭✭✭Slightly calmer....
I've put so much into this game and community and right now it would have been good for me to be a part of it again, with the new update and so on. My friends and gamers and driving forwards and I am stuck here with this issue I had 6+ weeks ago. No-one ever really addressed it that I can see. I just had a few questions about the issue and was asked to provide a video (of me not able to bar-swap). I also cannot resurrect players so there's clearly multiple problems.
The update never fixed the problem and I had expected it would, because I was told it would. I have been pretty patient but now I feel like I am unimportant or that the issue is not a big problem or something. I do not understand how a company can take your money for years and years and then do so every week, and even now i bought the deluxe update in the hope that I could dive back in to ESO.
If this had been another enterprise (another game, mobile company, internet, bank, retail, restaurant, etc.) I am sure my issue would have been resolved...1 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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