The Elder Scrolls Online

Lost access to Elsweyr

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Cage_Lizardman
Cage_Lizardman
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Bought Elsweyr on release but suddenly it's decided I don't have it, can't travel to the region and I get popups telling me to buy it... anyone else?
  • Silene_Armeria
    Silene_Armeria
    Soul Shriven
    Yup, got the same problem here... even though I'm logged in with my NECROMANCER healer, can't have access to elsweyr nor Sunspire anymore :s
    Silene Armeria🌸
    Créatrice de contenu sur twitch
  • Disturbed125
    Disturbed125
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    Also happened to me, are you guys also on steam?
    [PC NA] -Chaos Riders-
    Flawless Conqueror - Boethia's Scythe - Mageslayer - Ophidian Overloard - Shehai Shatterer - Divayth Fyr's Conjugator - Voice of Reason - Dro'Mathra Destroyer - Blackrose Executioner - Bringer of Light - Extinguisher of Flames - Xalvakka's Scourge
    Trifectas
    Mountain God - Leave No Bone Unbroken - Apex Predator - Pure Lunacy - Depths Defier - Relentless Raider - The Unchained (1st NA / 2nd World) - Immortal Redeemer - Nature's Wrath - Defanged the Devourer - Tick Tock Tormentor - Gryphon Heart - Dawnbringer - Bane of Thorns - True Genius - GodSlayer - Privateer - Coral Caretaker
  • Cage_Lizardman
    Cage_Lizardman
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    Disturbed125 wrote: »
    Also happened to me, are you guys also on steam?

    Yes... and I didn't even buy Elsweyr through Steam, I got it directly from Zos...
    Edited by Cage_Lizardman on 20 April 2020 18:43
  • Silene_Armeria
    Silene_Armeria
    Soul Shriven
    I bought ESO on steam, but upgrade the game to Elsweyr through ESO website...
    Silene Armeria🌸
    Créatrice de contenu sur twitch
  • Sanguinor2
    Sanguinor2
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    Our maintank lost Access to elsweyr, we´ve been progressing hardmodes for weeks with him…….
    Politeness is respecting others.
    Courage is doing what is fair.
    Modesty is speaking of oneself without vanity.
    Self control is keeping calm even when anger rises.
    Sincerity is expressing oneself without concealing ones thoughts.
    Honor is keeping ones word.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Could I get everyone's UserIDs please? Also, which platform/megaserver are you all on?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Disturbed125
    Disturbed125
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    @Disturbed125 , PC NA

    Edit: my PC EU account also has the problem just logged over to check
    Edited by Disturbed125 on 20 April 2020 18:51
    [PC NA] -Chaos Riders-
    Flawless Conqueror - Boethia's Scythe - Mageslayer - Ophidian Overloard - Shehai Shatterer - Divayth Fyr's Conjugator - Voice of Reason - Dro'Mathra Destroyer - Blackrose Executioner - Bringer of Light - Extinguisher of Flames - Xalvakka's Scourge
    Trifectas
    Mountain God - Leave No Bone Unbroken - Apex Predator - Pure Lunacy - Depths Defier - Relentless Raider - The Unchained (1st NA / 2nd World) - Immortal Redeemer - Nature's Wrath - Defanged the Devourer - Tick Tock Tormentor - Gryphon Heart - Dawnbringer - Bane of Thorns - True Genius - GodSlayer - Privateer - Coral Caretaker
  • Silene_Armeria
    Silene_Armeria
    Soul Shriven
    @Silene-Armeria, PC EU
    Silene Armeria🌸
    Créatrice de contenu sur twitch
  • Salix_alba
    Salix_alba
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    PC NA It is working for me as of this post however I am getting a report from a guild mate that this is happening to them
    their user name in game is @EtherealParadox
  • Silene_Armeria
    Silene_Armeria
    Soul Shriven
    Same thing is happening with some guildies, all on PC EU

    @Neliess
    @BigHerek
    @Quintaaar
    Silene Armeria🌸
    Créatrice de contenu sur twitch
  • Universe
    Universe
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    Probably just an internal crown store TRUE/FALSE confirmation error.
    Best of luck with sorting this out! :)
    Some videos I recorded for fun:
    I Soloed Saint Llothis the Pious(Trial Boss)
    My Youtube channel: Universe ESO
    Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • Czekoludek
    Czekoludek
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    Friend from PC EU:
    @DW_Vigirandu
  • Alindrah
    Alindrah
    Soul Shriven
    Same here, PC EU @Alindrah
  • Cage_Lizardman
    Cage_Lizardman
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    PC EU, @Cage_Lizardman
  • Elsonso
    Elsonso
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    The Khajiit have withdrawn from Tamriel...

    I still have them, so if you need me to grab anything before they go, let me know!
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • January1171
    January1171
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    Posting for a guildie:
    @fairandbright PC NA
  • MorganaBlue
    MorganaBlue
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    Posting for a friend who doesn't have a forum account:

    @Simon_111 on PC-EU
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks, all. We're continuing to investigate. If anyone is not on Steam, please let us know.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • d1ckbait
    d1ckbait
    Soul Shriven
    yes im having the same issue on PC EU @name is jenwilldo
  • Aaxc
    Aaxc
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    My guildy has this: @bisnacka
    fu5w570s3agp.png


    He doesn't have a forum account on his own, so Im posting for him
    Edited by Aaxc on 20 April 2020 20:06
    Little Bobby Tables
    https://www.eso-armory.com/
    https://www.esoui.com/downloads/author-46520.html
  • jotuvan_888
    jotuvan_888
    Soul Shriven
    Same to me..
    PC/EU
    Platform: Steam
    ID: jotuvan
  • felipeceles
    felipeceles
    Soul Shriven
    Also posting or a friend who doesn't have a forum account:

    ID: @IgorBna - PC/ NA. Steam account, but he bought elsweyr on ESO website.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Just to update, we identified the issue and are currently working on fixing this.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Yraduris
    Yraduris
    Soul Shriven
    @Yraduris - PC/EU

    Same story tho, Steam account, but bought Elsweyr on ESO site.
  • Mattys04
    Mattys04
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    I have the issue as well.
    @Mattys04 - PC/EU
  • Rolandaxx
    Rolandaxx
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    @Rolandaxx
    PC / NA
    Not on Steam
  • Silvermao
    Silvermao
    Soul Shriven
    @Silvermao
    PC/EU
    Steam
  • Reveax
    Reveax
    Soul Shriven
    @Reveax
    PC/EU
    Steam
  • Disturbed125
    Disturbed125
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    anyone heard an update on this? Seems to still be going for me
    [PC NA] -Chaos Riders-
    Flawless Conqueror - Boethia's Scythe - Mageslayer - Ophidian Overloard - Shehai Shatterer - Divayth Fyr's Conjugator - Voice of Reason - Dro'Mathra Destroyer - Blackrose Executioner - Bringer of Light - Extinguisher of Flames - Xalvakka's Scourge
    Trifectas
    Mountain God - Leave No Bone Unbroken - Apex Predator - Pure Lunacy - Depths Defier - Relentless Raider - The Unchained (1st NA / 2nd World) - Immortal Redeemer - Nature's Wrath - Defanged the Devourer - Tick Tock Tormentor - Gryphon Heart - Dawnbringer - Bane of Thorns - True Genius - GodSlayer - Privateer - Coral Caretaker
  • Malraf
    Malraf
    Soul Shriven
    @Fartes
    PC/EU
    Steam
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