Maintenance for the week of December 1:
• PC/Mac: No maintenance – December 1
• NA megaservers for patch maintenance – December 3, 3:00AM EST (8:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 3, 8:00 UTC (3:00AM EST) - 17:00 UTC (12:00PM EST)
Two tickets - no response for 15+ days
Please advise how the accounts referenced in the tickets below can get a response. If there is any other way to have an open dialog with customer service, I'm sure these issues could be quickly resolved.
Ticket#: 200124-003635
Ticket#: 200124-003689
Thanks