Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Two tickets - no response for 15+ days
Please advise how the accounts referenced in the tickets below can get a response. If there is any other way to have an open dialog with customer service, I'm sure these issues could be quickly resolved.
Ticket#: 200124-003635
Ticket#: 200124-003689
Thanks