Very long loading screens when entering delves and quest areas

Asardes · November 2018

Since early September I'm experiencing very long loading screens (5-10 minutes) when I try to access certain delves an quest areas. Sometimes I even get booted to login screen due to inactivity. I have tried restarting the client, disabling all addons and even the repair function from the client. This seems to be particular to the area, and occurs irrespective of server load, at prime time, early morning, late at night. Also the size of the are doesn't seem to matter. Some are quite large, such as Tanzewil interior (AD main quest), other are small such as Serpent's Hollow cave in Cyrodiil or Durstone tower basement in Glenumbra (Fighters Guild quest area). Another example is Chisleshriek Mine in Craglorn. There are several more I don't remember.

Has anyone experienced similar issues? If so, have you found a workaround?

eso_nya · November 2018

same issue, most quest areas in deshaan. clicking around in the loadingscreen seems to prevent laggouts somewhat.

TheCyberDruid · November 2018

I had that twice today (and frequent boots to login screen in the last weeks). Not only did it take a long time (over 3 minutes at least) to load into the delve, but it was also unplayable due to lag afterwards (enemies were 'frozen' and skills took over 10 seconds to 'fire'). I really do hope this is just some bug that can be fixed.

Asardes · November 2018

Yes same thing happened to me in one of the small delves in Cyrodiil - Capstone Cave, close to Bruma - at basically 0 server load, early morning, nobody around. It took ~10 minutes to load and once inside my latency was costantly high at 999+, couldn't hit the mobs or even pick up the stationary mushrooms for the quest. I restarted the client twice but the latency remained stubbornly high. Once I got out of it it went back to the normal value which was 70-90. So my connection was fine - I have 500 Mb/s fiber. So I suspect this is an issue related to how different instances are mapped to the server hardware. It's inacceptable to wait for 10 minutes to load a 100 m2 cave with 10 mobs in it.

TheCyberDruid · November 2018

Asardes wrote: »

Yes same thing happened to me in one of the small delves in Cyrodiil - Capstone Cave, close to Bruma - at basically 0 server load, early morning, nobody around. It took ~10 minutes to load and once inside my latency was costantly high at 999+, couldn't hit the mobs or even pick up the stationary mushrooms for the quest. I restarted the client twice but the latency remained stubbornly high. Once I got out of it it went back to the normal value which was 70-90. So my connection was fine - I have 500 Mb/s fiber. So I suspect this is an issue related to how different instances are mapped to the server hardware. It's inacceptable to wait for 10 minutes to load a 100 m2 cave with 10 mobs in it.

Yep, when the problem happened I checked my connection (100 Mb/s) with various tests and servers. All of them showed under 15 ms ping and over 90 Mb/s speed which makes me think that the problem isn't on my end too.

Minyassa · October 2019

I've had this on and off for two weeks now. It's *just* delves, and it occurs all over tamriel. I have a better connection than most of my friends, most of whom are not experiencing this, but a few others I know are. It's not us. We didn't all suddenly develop independent internet connectivity issues that only affect one specific game, all over the world, at the same time.